-
April 2024 by Julie Laughter
Staff was friendly and kind.
-
March 2024 by Jaimee Kraft
I haven’t been to the dentist in a long time but the staff who see my children regularly encouraged me to make myself an appt. As an anxious person, I was nervous but Dr and staff were nothing but friendly, reassuring, and kind throughout my visit. I really commend and thank them for showing me kindness. They have always been great for my husband, my children, and now for me!
-
March 2024 by Joanna Goforth
Everyone there is so nice & very professional. Taking vey good care of me.I highly recommend this Dentist office.Joanna Goforth8/19/21 Nothing has changed from my last post. I feel the same way!Great Expressions is a great dentist office. I highly recommend them for your dental needs!7/31/23 Great Expressions is still a great dentist office. From the front desk back to the treatment rooms they are all great!9/9/23 Everything is the same from previous post!2/6/23 Great Expressions is the best!2/6/24 Everything is the same. Always great treatment. Everyone there is very nice. Highly recommend them.
-
March 2024 by Elizabeth Guadamuz
The staff were great. The front desk is always very welcoming and friendly. My husband has a disability and I had forgotten his wheelchair and Sonia helped me walk my husband to the car. The Dentist is kind, informative as well as thoughtful.
-
March 2024 by Shelley Taylor
Mona, the hygienist was wonderful! Highly recommend her
-
February 2024 by Nico Bowersock
My family and I have decided to terminate our seeing Dr. Tran at Great Expressions. Two things that caused this were number one, we felt they had rather deceptive billing practices. By which I mean that we were always having to take a close look at the charges to see what things that were not covered by our insurance were being slipped in and having to decline them ahead of time. They never openly discuss these things or brought them to our attention, it was always something that we had to find on our own. The second one was that while we always felt that the dental care we received was adequate when we did have issues I did not feel like they weren’t taken very serious. An example would be I’ve been dealing with what turned out to be a cracked tooth for almost 8 months with the only recommendation coming from the dentist was that I need a mouthguard.
-
February 2024 by Summer Firsich
Always a great experience! Entire team is very friendly and informative!
-
February 2024 by Elena Rangel Meier
I’m happy to give this review, I broke my tooth in half with a very large hole right in the middle of my tooth.They squeezed me in for appointment the same day. And already setup appointment to repair it.All the staff were very kind , professional, and pleasant atmosphere .I don’t have any insurance at the moment but Ms. Sonya helped me with the (Care Credit) Ms. Sonya Went over in detail what my options were and made sure I understood.Courtney front office and the person who did my xray was very professional and of course the sweetest person EVER ?. I’m looking forward to having my dental work done in this office and feel like I am in the best hands with Dr. Tran. I highly recommend this dentist office to anyone. The office is clean and well organized.
-
February 2024 by J L
The best dental visit I’ve had in my life! If you are like me, and every visit to the dentist was a nightmare, this is the place for you. I usually leave the dentist with my shirt soaked from sweating profusely and my hands hurting from clinching the seat, but not here! Dr. Tran and his entire staff were amazing!
-
February 2024 by Sarah Bailey
They are the best dental team around. They are always so kind and helpful.
-
February 2024 by Gigi Burdette
Excellent care for you from the staff and Dr. Tran.
-
January 2024 by Russ C
The staff at Great Expressions Dental on Timberland Blvd in Fort Worth is amazing! They took great care of me, just like they do on every visit.
-
November 2023 by Tony Molla
Great staff and customer service. My appointment was on time and the hygenist was outstanding in providing a gentle, thorough cleaning. Ten out of ten!
-
October 2023 by Adrian Vasquez
Dr. Tran is very professional took the time to explain my grinding/clinching problems and how they can be resolved. The equipment used is very high end; I had never seen anything like it before. The front desk and hygienist staff were also very friendly and polite.
-
October 2023 by L T
Great Expression solicits public feedback on this social platform; therefore, the following rating and comments reflect my specific experience with Great Expressions Dental in North Fort Worth, TX.MANDATES ELECTIVE SERVICES - DID NOT RESPECT PATIENT RIGHTSWe had a terrible experience with the Great Expressions Dental center today. My wife and I scheduled routine dental cleaning: hygienist cleaning, x rays, oral exam … 100% covered by our insurance plan. My wife’s appointment was in the morning. After x-ray and exam, the provider insisted on an elective cleaning service not completely covered by insurance. My wife declined the elective service; however, Great Expressions refused to perform the standard hygienist cleaning. Essentially, a take or leave it option. My wife was now trapped. She could not leave for a second opinion or take time to consider because Great Expressions already performed the x-ray and oral exam. Insurance would not cover another dentist visit for hygienist cleaning, x-rays, oral exam for six months. Another dentist would not perform a cleaning without x-ray and exam because insurance reimbursement for only hygienist cleaning is not substantial. If there was a serious issue, dental or medical insurance would cover it. No, this was a purely recommended elective service. My wife reluctantly accepted the elective service and had to sign a contract accepting the elective service was above and beyond insurance standard; and thus, she is the guarantor of the additional charges.My appointment was for the same afternoon. I called to cancel my appointment because I was not comfortable with my wife’s earlier treatment and of the exorbitant fees for readily available commercial products. No answer and left voicemail. The front desk did not return my cancellation phone call so I went in for my appointment, as scheduled, to avoid any no-show charges. Upon arrival, I explained to the front desk I wanted to cancel my appointment due to the treatment of my wife earlier in the day. The Front Desk ASKED ME for details and I explained everything as mentioned above. Rather than address the customer service issue or attempt to seek resolution they chose a position of power and authority and explained that their organization has the right to perform or not perform services regardless of patient choice. They are not obligated to provide the patient with options. In my wife’s experience the recommendation was a mandate. I then gave them the same experience they provided my wife. For my appointment, they could perform routine dental cleaning: hygienist cleaning, x-ray, oral exam … 100% covered by our insurance plan or nothing. And they asked me to leave.I did leave… but with their expression that Great Expressions’ primary focus is not on Great dental health or Great customer service but rather loading treatment plans with elective products and services…greatly. I do not recommend Great Expressions Dental Centers. Lowest rating.
