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July 2023 by John Collins
Best experience ever! I had a head shave, beard trim, and complete shave treatment! I walked outside and my skin on my bald head felt so good I could feel sounds and hear colors!! Lol. Now, seriously, it was a great experience. Ask for Ronnie (she) the barber. Guys, I recommend you do this. You deserve a little pampering.Service: Beard trim
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July 2023 by Peyton Williams
Worst haircut I’ve ever received?? Scheduled an appointment with a specific stylist, and when I got there, I was handed over to somebody else. How is that allowed?Heather cut my hair too short and it was uneven.I had to come back and get it “fixed” with the original stylist I booked with… It’s been over a month and I am having to deal with my hair growing out awkwardly and I am still unhappy!cont.You did not ask for permission. I was told my original stylist was running late and then Heather approached me saying she would be taking care of me.I assumed that meant washing my hair and getting me ready for the stylist I scheduled with.I was not given a choice and then suddenly it’s my fault for not speaking up.I appreciate the commitment to client satisfaction but I would not have your clients put in such awkward situations to begin with.
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July 2023 by Katelyn Gutierrez
I had a wonderful experience with Amy at the salon when I needed a hair color correction. Honestly I had some nerves about the process, but she put me at ease and explained everything in detail. Amy thoroughly assessed my hair color and suggested a plan to fix it. She was patient, meticulous, and attentive throughout the entire process. She made sure to protect my hair from damage and took her time to ensure that the color was perfect. The result was amazing - my hair looked vibrant, shiny, and healthy. I received so many compliments, and I couldn't be happier with the outcome. Amy is a true professional and an artist with hair color. I highly recommend her for any hair color correction service! #amazingstylist #haircolorcorrection #happyclientServices: Shampoo & conditioning
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May 2023 by Andrea Payne
I have no clue how this place has such a high rating. I asked for a full highlight and peekaboos and they quoted me $250 range over the phone. I show up and they only have me down for a partial highlight. They then try to nickel and dime me for ‘density charge’ saying I have so much hair. Not to mention the gal that was going to do my hair had no clue how to do peekaboo’s. Never once have I been told in 38 years of getting my hair done that I had so much hair, let alone be charged for it. By the time it was all said and done, they wanted to charge me $370 bucks. I decided to go ahead and leave and go get my hair done in Dallas. They then proceeded to tell me I still had to pay $60 because now it’s considered a cancellation within 48 hours to the appointment. They make you put your card on file when you book and that’s for a reason. They have all these rules so they can nickel and dime you and still charge you regardless. I will say the lady that was going to do my hair was very nice so at least the $60 bucks they ripped me off for went to her somewhat. Way too many good hairdressers in the metroplex to deal with that.
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May 2023 by Teresa Willis
Myrna,Thank you so much for a wonderful experience at Head Case! I appreciate you taking the time to listen and discuss my particular hair needs! I've found my new spot and person! I've already booked my next appointment. Looking forward to returning.Thanks again!Services: Shampoo & conditioning
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April 2023 by Olivia Miller
Head Case was one of the best salons I’ve ever been to. From the moment I walked in the door, I felt so welcomed! My stylist, Jessica, was so amazing. I had recently gotten a bad haircut from a different place and she turned it all around with one of the best haircuts I’ve ever had. She gave me the exact style I showed her pictures of!! She was so fun to talk to, so professional, and you can tell she takes pride in her work. Everyone in the salon was so warm and welcoming, too. I left smiling and I would give 10 stars if I could!!! I highly recommend Head Case Hair Studio!!!
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March 2023 by Katie King
Sara was amazing!!! She brought my curls back to life and made my heart feel brand new. She also taught me about products in the salon and outside of the salon to help style my hair as well as how to style my hair with any tools. Seriously saved my hair. And really listened to me with what I was wanting. She gave me great advice and really took care of me. She’s beyond sweet and really really great at what she does. I’m so glad I finally found my hair stylist. I will not be going to anyone else no matter where she’s at in the future!!! Thank you so much again! I feel like a new woman!!Services: Hairstyling
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February 2023 by Jeni Talkington
Jessecia “Jesse” Choate is the best! She always makes sure to explain the process to help me understand what she is doing and what to expect. This salon is lucky to have such an amazing stylist on their team. I have had bad hair experiences in the past, but I always feel comfortable with Jessecia because I know she always takes great care of my hair! Pictures are before and after my recent visit to see her, she is a natural talent for sure!
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February 2023 by Joyce Brooks
Everyone at the salon is so nice and accommodating.Lauren is super nice and a great conversationalist. I’ve already scheduled my next 2 appointments so I could get the time with Lauren that works with my schedule. I think I’m going to be very happy coming here. It’s hard to change hairdressers when you’ve been going to the same one for years but moving from Maine to Texas I figured I would try the salon that my daughter and son-in-law go to even though it’s about a 50 minute drive and they both see Lauren and are very happy with him. Thank youServices: Shampoo & conditioning
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February 2023 by Gina Martin
It was my first time here getting a haircut of many more in the future! Sergi was very patient listened to my hair concerns and gave me his expertise opinion. It is evident he knows and loves his profession it makes all the difference! My experience and results are beyond exceptional! I love my haircut!Service: Haircut
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December 2022 by Disha Vyas
If I could give them 10 stars I totally would. From the point of me calling them and making an appointment request and how it was dealt with to my haircut experience!!!! I researched over 30 salons and finally called them based on reviews, location, pricing, ambience, comfort and most importantly can they handle my hair and do the cut I am looking for- and on every aspect they were perfect! It took me two years to hand my trust to cut my hair and I am so so glad I chose Head Case Hair Studio. Katie did my hair and I tell you she is not only very sharp girl and knows what she is doing but she also took time to understand what I am looking for and what my fears were. I have long, thick wavy hair and us Indians are used to certain kind of hair cuts - our hair is very different like any other ethnicity, it fall differently, the texture is different so I was very nervous, I showed her the video and she patiently saw it and helped me understand what her plan will be. The outcomes was outstanding!!! Mind blowing!!!! Also her massage while head wash - I would probably just got for that next lol. The products she used she explained me their use and how I can style my hair with our without them.Now regarding the studio - people were extremely welcoming, minding their own business but great vibes - they had lot of sassy seniors too coming in for wash and cut and I saw how the aestheticians were assisting them.The studio was clean and receptionist was very professional.The price - it will not break your bank to look good.Highly highly recommend them.Style and cut - 5 ⭐️Ambience - 5 ⭐️People and comfort - 5 ⭐️Affordability - 5 ⭐️Location and parking - 5 ⭐️Products they use - 5 ⭐️Service - 5 ⭐️
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December 2022 by Tarra Parks
I have learned the true value of reviews since relocating to a mostly foreign (to me) part of the country. I continue to rely heavily on reviews as we seek to become more settled. I am hoping this review helps someone, somehow.I was very excited when I found Head Case Hair Studio as I had for long wished I had lived around a professional salon that offered services that were healthier overall, organic, vegan, environmentally friendly etc… you know types and methods that showed a consciousness that healthy alternatives do exist in hair care.I felt good with my choice up until the stylist I was paired with decided to take my hair into her own hands, literally and figuratively.I had grown my hair to a decently long length and decided I wanted a fresh cut. I also wanted to cover some random grays that had begun popping up. I informed my stylist that I wanted to take my hair up to my collar bone, so she took off a good amount of length before applying the color, which was supposed to be as close a match as possible to my natural color. Once the color was done processing and she washed my hair out, she then took to fine-tuning my cut.She mentioned noticing I had longer layers in my hair and as I was telling her how I prefer to keep my hair close to an even length without making it blunt, and especially because my daughter did braids in my hair often enough - literally as those words were coming out of my mouth she took a razor to my hair and started cutting in short layers. I could hardly believe what I was seeing in the mirror. I think she noticed a look on my face because she cheerfully said something along the lines of, now I’m just giving your hair some layers and texture. I knew there was nothing I could do at that point; the damage had been done. I was dumbfounded.I checked out and even left her a 20% tip.I was so shocked that I felt almost in a daze. And to be honest that daze lasted for a few weeks. I wanted to believe differently than I had experienced. I wanted to convince myself that it wasn’t actually that bad. Despite my efforts to “think it off”, it wasn’t working. Every time I look in the mirror I see her cutting away at my hair. I feel like my hair is so thin now, and it was fine enough already as it was.I ended up calling the salon to voice my concerns about the stylist I was paired with, and to ask to be switched to someone else for my next appointment. During that call I learned that Lex, my stylist, was already being coached to listen better to her clients. Then it only poured salt on the wound to read in her bio that she likes to do dramatic changes. I guess my requests were too subtle for her.I will go back to Head Case, I still very much value the salon overall; but going forward I will be sure I very clearly state my desires to my new stylist, and also make sure that I am understood before my hair is touched.Services: Hair coloring
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November 2022 by Kate Sexton
Tried out this new salon after a recent move and absolutely loved it. I had a wonderful experience with Sir G! Thankful for my perfect cut and also for the great conversation behind it. Already scheduled to come back again.Service: Haircut
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October 2022 by Sandra F.
Got the WORST hair cut of my life! I asked stylist to cut two inches off and add long textured layers. The layers were SO choppy. Look at the pictures. I wish I was exaggerating. I ended up having to come back in a second time to have the long choppy layers fixed but to be able to get my hair to look somewhat decent they ended up needing to cut six inches off. I was honestly heart broken. It took me years to grow my hair out. The first hair styles completely ruined my hair. The second stylist that fixed it did an ok job but that doesn't change the fact that I had to chop six inches off my hair to fix it. I believe I should have received a complete refund since this salon ruined my hair and it will take me years to grow it back out. Will NOT be back to this studio again.
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October 2022 by Tiffany Cavanaugh
I absolutely loved Veronica. She really cared about what I wanted and what I was comfortable with. The scalp massage was so relaxing, especially after having a baby, I have failed to take care of myself this past year.Best experience by far. My hair turned out exactly how I expected. I rate her a 20 out of 10.Services: Haircut
