Heritage Pharmacy is widely regarded as the best pharmacy service in Fort Worth. Customers praise its personal service, accurate information, and ability to supply medications that other chain pharmacies cannot seem to keep or obtain. The staff is consistently described as nice, friendly, efficient, kind, and truly caring. Many note the incredible service, with prescriptions filled in less than five minutes and no lines during pick-up. The pharmacy is also commended for being clean and fast, with superior customer care compared to chain pharmacies. It is highlighted as a place that goes above and beyond, with staff who always answer the phone during business hours and always have the needed prescriptions in stock. However, some reviews point out a problem with the pharmacy not opening at its posted time, suggesting a change to the posted hours would be helpful for customers. Overall, it receives high recommendation as a wonderful and reliable local pharmacy.
I’ve been using this pharmacy for over 2 years now. They ALWAYS have the prescriptions I need. They ALWAYS answer the phone during business hours. They NEVER have a line when you go to pick up your medication. What more can you ask for from a pharmacy???
March 2024
My family has used this pharmacy since we moved in 2008. Customer care is far more superior than chain pharmacies. Clean, fast and kind pharmacy:)
February 2024
Love this pharmacist and staff, Payton is always very helpful and fast on the phone -Sarah Williams
