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July 2024 by Jacqueline Zee Howard
We had an awesome experience with James and his subcontractors! He was extremely responsive and detailed; two qualities that we value. He reviewed every aspect of his estimate with us, and provided weekly summaries with photos. We had just recently bought our house and time was of the essence to accomplish a lot of the home renovating before our move-in. James managed all aspects of our kitchen (extensive custom cabinetry, countertop/backsplash, under cabinet lighting installation) and flooring (hardwood and carpet) updates. We're happy to provide a recommendation for his services and would gladly hire him again in the future!
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January 2024 by Stephen Lindsay
We were very fortunate to find J Martin Company. His crew remodeled/updated our kitchen, laundry room, primary bathroom and guest bathroom. James is very knowledgeable, has a great eye for design and helped us achieve our goals. Highly recommended, great communication, trustworthy and honest!
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January 2024 by Valerie Jirik
My husband and I are so grateful to James and his team for working so diligently to get our home ready for Christmas. We had his team remodel our kitchen and master bathroom, update the fireplace facade and staircase. He also helped coordinate getting us hardwood flooring for the entire first floor. He went above and beyond to get the job done in six weeks. All of his subcontractors do exceptional work! We always felt like our remodel was in good hands and really appreciate James' attention to detail, open communication, and integrity. We absolutely recommend his company for your construction needs.
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January 2024 by John Lichtenfeld
Be careful if you decide to use J. Martin Company.We contracted with James Martin for a Kitchen & Utility rooms remodel – replace cabinets, countertops, appliances, etc.; downstairs painting; and downstairs floor replacement.We had several issues with the job that have left us with an unsatisfactory experience.James quoted the job and just prior to signing the contract, he stated he had forgotten to include the flooring work in his price and would have to revise his bid. We accepted this and agreed to a revised price. In retrospect this was our first red flag.James estimated the total job length to be 6-8 weeks. The demo of the existing tile and carpeted floor started on Sept 5. We packed up everything in the affected areas, including the kitchen, the week prior. The demo went smoothly and completed in 2 days. The next step was the cabinet demo and replacement. However, James shocked us with the news that he would not be able to start the next step for 2 weeks because his carpenter was tied up on some rework to finish another job with an “unreasonable customer”. So, we would be waiting an additional 2 weeks with all of our stuff in storage. We were not happy as we felt he should have told us upfront and rescheduled the start of the demo job. He knew but didn’t tell us.James started to lay the tile in advance of the cabinet’s installation. The tile was partially laid to be completed once the cabinets were in place. No complaints on the cabinet demo and installation, his carpenter, John, did a good job.The tile was quickly covered with plastic and paper for the painters. We added some additional painting work and contracted directly with the painters for that part. The painting crew consisted of the owner of the painting company, Patrick, and his workers. The work crew did a great job and were very conscientious, however anything that the owner worked on was sloppy. He spent more time denying and making excuses than it would have taken his crew to do it right in the first place. This resulted in lots of rework due to drips, missed areas, rough finish, over spray, etc. This was also the first time that Patrick and James yelled at my wife while I was not there. Not professional.At least painting is easy to fix, but the main problem and issue of contention is the tile install. The tile work was in general sloppy. On my request, levelers were used. Despite that, there are still high and low spots (lippage) in the tile installation. Also, they apparently did not use spacers as the grout lines vary from less than 1/8” to more than 1/4”. Some tile was even installed with the grain in the wrong direction and many tiles are chipped.The main issue, however, is with the grout. It was supposed to be a dark brown, but is a chalky, milky white in most places due to incorrect mixing and application. We contacted the grout manufacturer regarding this. How will this grout hold up over time? No one seems to know for sure, but it is at risk. So, our options are: remove and replace the floor, remove and replace the grout and risk damaging the tile, or stain the grout and hope for the best. James said he would only stain the grout. The grout man he sent to the house had concerns about the integrity of the grout and said it should be evaluated before proceeding with staining.Upon receiving this news, James angrily came to our house while I was not there and yelled at my wife a second time for 30 minutes. She repeatedly had to ask him to stop and then to leave. Again, very unprofessional.At this point it is mid-December and James Martin has walked away from the job. We are left to get the grout issue resolved on our own.Buyer beware.
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December 2023 by Tom Allen
James and his team have helped us with multiple home improvement projects and we have been very pleased with the results each time. We really enjoy working with him and his crew.
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December 2023 by Patricia Alterici
We had a custom kitchen island built and 2 bathrooms gutted and remodeled by J. Martin Company. Every step was seamless and all subcontractors were amazing. Every detail was taken care of and every concern was addressed. The island and custom bathroom cabinets are beautiful, the tile work is perfect. These are the cleanest contractors we’ve ever hired, cleaning up every day before leaving. They kept to schedule and consulted us every step. We highly recommend this business!
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December 2023 by Brian Horn
It was a good experience working with James, his wife, and his subcontractors. James was very professional. He provided a detailed quote before starting the project. He took the time to understand what we wanted. He routinely checked up on progress of project and assisted as needed when issues came up, like they do in all projects. His subcontractors do excellent work, very meticulous. Tradeoff is timeliness. If you want top of the line workmanship and willing to give the project extra time then J. Martin Company is for you.
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December 2023 by J H
James completed a kitchen refresh for us. We are 100% satisfied with the work performed by the J Martin crew. We first selected James to do the work because of the attention to detail from our first meeting. He took the time to listen to what we wanted and then provided professional feedback on what he could do. I cannot forget about the patience James had with us making some last minute changes. He would always respond in a positive manner and never seemed frustrated with those changes. Before the project started, James explained the process to us; therefore, we did not have any surprises during the refresh.During the refresh, James was readily available with any questions and consistently ensured that progress was being made. He made it a project that I did not have to manage, which was a key component for us. The timeline of the work was well within the general estimated completion time from the beginning.Overall the process was very easy from a homeowners standpoint. There was little interruption in our daily lives and James made sure we got a working kitchen even before the other touchups were completed. I would/plan on using James and his team in the future for some upcoming remodels.
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December 2023 by Michael Gluk
James renovated our entire first floor, new kitchen, updated family room, living room, office and bath. He is a consummate professional who helped us design the kitchen and bathroom. His team and subcontractors were experienced and friendly. Most importantly, he was on time, on budget and reviewed the work daily.We have worked with numerous contractors over the years, James Martin is the best!
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December 2023 by Helen WIlliamson Elliott
We had our kitchen remodeled in April this year by J. Martin Company. They did a fantastic job! They were very up front about potential problems which turned out to not be the case (Ceiling support). I am very fond of the results!! We decided to repaint the existing cabinets and created a new large island, opening up the kitchen to the living room. They added a new large spice drawer and we have had zero issues in the last 6 months. We stayed on budget and under time by a week. We will definitely call them when we redo the master bath.
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December 2023 by Brian Kennedy
James and his team were great to work with with. James provided great ideas to meet our Master Bath/Bedroom remodling goals and budget. He is honest, hard working and strives to satisfy. We will use James again on our next project.
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December 2023 by Joe pat Henson
JMartin and team performed a complete kitchen remodel for us. The process was seamless and timely. James is local, a small business owner that lives in our community, and he proudly carries on the family business. The JMartin team were all skilled trades and treated our home as if it were their own. Our next renovation we will only make 1 call: the JMartin Company.
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October 2023 by Colleen Mills
James has just completed our kitchen cabinet refresh including dinette and laundry room. He also remodeled and painted our honey oak built ins in the den. We were impressed with his knowledge, good communication and skilled team of cabinetry, carpenter, and painters. Each one of them went above and beyond to make our project really special and personal. We love our “new” home and can highly recommend James Martin!Service: Home renovations
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November 2022 by Rob Gawel
James and his team did exceptional work and provided equally exceptional customer service. They were in regular contact with me regarding schedule, logistics, and next steps, arrived timely or advised of delays, and were always polite, respectful, and professional.It was also clear that James has built a strong team as the trades that did work in the home (plumbing, stone, and painters) worked seamlessly with his primary PM and had excellent rapport with one another. My experience with his suppliers during the selection process (stone, tile, and fixtures) was equally impressive. Further, his pricing was more than competitive and explained in detail during the initial phase of the process.I am extremely pleased with the final products that included a complete refresh of my master bath and tile work in a guest bath. I would not hesitate to work with James and his team again and recommend him to others, which I have already done.Services: Bathroom remodeling
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April 2022 by Mike Lewis
J Martin Company remodeled our master bath, James and his team did a great job.He was great to work with, always coming by to check on each phase of the job, always available to call or text.All the subcontractors, especially Jon, were awesome, skilled craftsmen doing top notch work.With supply shortages and, manpower shortages, it was great to have James there to make sure everything went perfect.Look at by before and after photos!Service: Bathroom remodeling
