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April 2024 by John Fisher
Just had the best sourdough jack I've ever had
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April 2024 by Shana Adanna
HORRIBLE… never got acknowledged at the speaker, and once I pulled up, they took forever to come to the window to help me complete an order
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March 2024 by CB
i placed an order online & i totally goofed up on my end and ordered twice as many tacos that i needed and Junior was so nice and so patient with me on getting my refund. most people would have definitely been upset with me because of the extra work he had to do. but he was very friendly and understanding and patient. the world needs more kind people like Junior! thanks so much for being kind God bless you dude!??
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March 2024 by Eddie Menard
just wish they’d squash these issues with the delivery system. is such a headache
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March 2024 by Jessica Cloud
If you love slow service with mediocre food and a sewer smell to accompany your trip to a fast food location this might be the spot for you!
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March 2024 by Michael Ardizzone
Most nights after 11 the fries will be cold and stale.
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March 2024 by NKAUR FAMILY IN USA
Burger not good making i pay to much only burgers fry so dry not good
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January 2024 by B M
Off the list. I dont ask for much with fast food places, but one of them is the correct items that were order, which this place doesn't seem to be able to do. Courtesy also is nice to have, but not necessarily expected, and this place provided none. Cut off my order before i was done, so they lost out on a sale of more, lucky for me. Didnt repeat my order to make sure they had it right. Did not acknowledge me when i drove to the window, almost left before receiving the order, which in hindsight wish i had would have done. No hello or anything, she just opened the window and stuck out her hand for the payment. Had to pound on the window to get a receipt. i dont expect much from fast food places, but this place didnt even meet my lowered expectations.Parking: Shares a parking lot with a gas station
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January 2024 by Xavier Cantu
Always
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December 2023 by Jeff Steele
It's typical jack in the Box food.Service was a little slow considering I was the only customer.The atmosphere is dreary. It's attached to a shutdown Chevron and there's absolutely no outside lighting.And it's on the busiest corner in Keller, so it's tough to get in and out.
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December 2023 by Matthew K.
Accepts orders then cancels when there's nowhere else to order. This establishment needs to improve their ordering services and team that is behind it. Until I am satisfied with their services I will not be changing my review and I HIGHLY recommend driving a little further to a different Jack in the Box. This one does not care about customer service. This will be reflected in every other aspect of their "business".
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December 2023 by Fabiola R.
Worst customer service, ever I was trying to order my food at the drive thru window and I was ordering one last thing and the lady taking my order got upset and said "come on now, I got other people waiting" okay? And i'm trying to order I only ordered two meals and was trying to order dessert and she was rushing me before of that, I know it's Christmas and it's busy but that was rude.
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December 2023 by Asha Beard-Hammond
The worst experience I have dealt with in my life. It was my husband and my first time trying Jack in the box, we were looking forward to it. We went late at night. The guy at the drive through was very rude and felt like that he was rushing us. We were over it and we ended up leaving and going somewhere else that had better costumer service that was more patient with us. I am never coming back to this location worst customer service I have seen, I was very pissed.
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December 2023 by Jerry Coyel
Ordered a large Coke and ten tocos the tacos were cold the coke turned out to be cherry and it cost over $13.00 what happened to jack in the box over priced cold food and wrong coke what a shame I loved JB they were good and cheap now there neither this is my opinion and only my opinion
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December 2023 by Jacob J.
Worst location ever visited. I've been here 4 times and the customer service is the worst anyone could ask for. They're always out of something, use foul language with the window open, and are blatantly rude. I like jack in the box but the one in Keller TX on Main Street needs to be shut down