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March 2024 by Shawna Salazar
As a civil surgeon, it’s your responsibility to understand the I693 in its entirety. Under section 1 it will tell you that K1 visa holders do NOT have to redo their entire medical exam if it was done within the last year before entering the country. All my husband needed was the vaccine portion filled out. (It will also inform you of this in section 10). I would’ve been willing to pay $50 or so for just transferring the vaccine information over, but I’m absolutely not going to pay for an entire new medical exam because you and your staff are incompetent.
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January 2024 by Donnette Tucker
It was my first time visiting today and I was very happy I choose this practice. The staff was very nice and communicative the nurse practitioner was very patient and professional and the doctor they make me feel comfortable. Great job you guys as you help to make people get well God bless you .
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January 2024 by S P
I love this place!The doctor is very professional and the girls from reception are always helpful. Marianna from reception is a sweet heart, always kind and helpful. I came here sick in pain 2 times already and they always gave me appointment the following day. I didn't have to wait for 2 months like other places. Thank you.
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July 2023 by Erick windom
Strongly recommended if you require medical attention.
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March 2023 by Gabriel Assuncao
I went to this place on Saturday and had a very good experience. The two girls working at the front desk did their best to get my exams done early and are very nice. Highly recommend.
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February 2023 by Opal Campbell
So I accompanied my husband to his appointment and I was impressed with the level of service he received, for the first time in a while I have actually seen the doctor take the time to talk to his patient and reviewed all his results . He is truly a caring and compassionate doctor that cares about his patients and listens, he surly was not in a hurry to leave the room and made sure all our questions were answered ,now I see why my hubby loves to go to him
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August 2022 by Donald Cefail Jr
I am currently seeing Dr Wong for a very serious acute issue. Dr. Wong has been my primary now for roughly 5-6 years. From congestive heart failure to upper respiratory infections he and his staff have always got me well.He is a kind, professional who takes great pride in his achievements; however, let's face it, he is not God. He practices medicine basing his decisions on science and wisdom.Sometimes we don't respond well or are allergic to prescribed medicine(s) and another approach is taken. I can only think of one time this occurred and, after leaving my info with his service, he personally responded quickly with a call and another medicine.Having read through some of his reviews and finding a couple of families that were upset with his practice, albeit staff, I empithize with you totally. As parents there can be no greater concern for us then that of our children.When our kids need to see a doctor there is an element of trust involved that supercedes that of our personal auto mechanic or insurance agent. We expect expertise to delegate from the top down. After all, we're only as good as our staff and, as I personally recount on an almost daily basis, you're only as good as your last show.I can say from personal experience that every interaction that I have had with Dr. Wong's staff, which should include his answering service, has gone well for me. Had it not, my personal philosophy would be: Dr. Wong would not hire staff that were incompetent or that were unenthusiastic with their responsibilities; my belief is that no one is perfect, that we all make mistakes and must be trained to do a very complex job with demands that are specific to K and K Family Practice.Lastly, it goes without saying that it is our responsibility to bring any complaints to the direct attention of Dr. Wong. Don't we want the very best family practice for our community? So does he and his staff.Think. Love. Then act.
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July 2022 by Esther Leme Keller
Haven’t seen a doctor yet. The stuff who answered the call was super sweet and very informative! Thank you for loving your job!
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June 2022 by Gold Music
I have had a very pleasant experience with the girls who attend, they are very respectful, friendly and good service, I recommend that you look for Jhovana, she helps a lot, apart from that, she is very respectful and kind.
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June 2022 by Alicia Vasquez
Jhovana was very kind and professional and answered all of our questions. Would definitely recommend this Clinic, Doctor and Staff.
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March 2022 by Monica Ma
My husband and I have been going to this clinic for 4+years, it used to be so good , but these days this place is just going downhill…Dr Wong is a great doctor and we loved him, and that is the reason why we are still going, but the office staff were just not meet the expectations , and I have addressed all the issues to the office manager : no appointment reminders, no follow up calls , and we had to call ourselves to check if the test results are out and the other day I had to call 5 times to finally get to talk to the doctor about my results, then doctor said he ll send a referral and have them contact me 3-4 days later, no one called , I called the office back and was told the person who is doing the paperwork is working on that now and will call me back, no one called back , had to call again and was told the person is off, then I asked to speak to the manager , the lady was like , oh you know what I just checked your referral is ready… we really like to see improvement on the office part because like I said, we like Dr Wong and don’t want to leave.
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February 2022 by Dick F.
Before I could even be seen by a doctor the receptionist told me they could not help me after scheduling an appointment 2 weeks before. Extremely poor customer service.
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January 2022 by Torrie Paschall
Nurse practitioner asked my 19 year old daughter if she had a heart murmur and when my daughter said I don't think so, she said OK, you're probably fine. We have to call in every month for my daughter's PAXIL and now PROZAC but they can't seem to call it in. Takes days to 2 weeks to call in a REFILL for MENTAL HEALTH!!!! Dr Kin is nice but they do not have it together at the Keller location at all. I'm in the process of finding a different dr.
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March 2021 by Richard Sisombath
Fast,clean,and friendly staff!!!
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March 2021 by Jake Crouse
I just wanted to give a huge thank you to Alberto Martinez. Me as well as my son were both patients at the clinic. He provided excellent customer service making me and my son comfortable and feel that we were in great hands at this clinic. K and K will be our home for all of our medical needs. Thanks again Alberto!
