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February 2024 by Paola
This Kohls is close to my store and it is for sure my preferred! The associate by the name of Emma is usually always there when I visit and she is the best!
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February 2024 by Tarek
Did not enjoy my experience today. Did not like the way I was treated for using a credit card. Cashier made things difficult . I never felt so uncomfortable buying something.
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February 2024 by Philip & Goodwin
Customer Service Rep Pat Justice provided excellent assistance at checkout.
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February 2024 by Jimmy Mugabo
Nice people willing to help at any point.If you meet Mrs. MitaYou will experience the meaning of costumer care.All credits to her.
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February 2024 by crystal C
Let me talk about my experience at the Amazon return counter at Keller’s KOHL’S this morning: I had two return QR codes, and under each QR code were different items. The female clerk who worked at 11:46 AM this morning misplaced my items. She put a USB-C security key worth $65 into a bag that did not belong to the same QR Code. I immediately showed her my return email, The email clearly states that there is only a yogurt maker under the QR return Code, and there is no USB-C security key mentioned. But she insisted on returning the items that did not belong to the same QR Code together! She didn’t listen to my explanation and had a very bad attitude! I think she did it on purpose because I already showed her the content of the return email, but she still didn’t take out the misplaced items and complained to me with a bad attitude. Perhaps the reason why she did this was that she thought my English was not good and did not dare to defend my legitimate rights and interests. That’s why she may have wanted to play a prank……Then she laughed at me contemptuously and complained about me to other customers… The point isn't that she misplaced something, the point is: she did it on purpose! After my firm objection, she reluctantly had to take the security key out of the packaging bag that had been put into the yogurt maker! She is really not suitable for service work. She adopts different attitudes towards different customers! It wasn’t until I called the manager out that she stopped laughing at me to other customers… When the manager asked her about the situation, she started lying again. She refused to admit that she had just put the wrong item. I believe all the customers present knew that she was lying! Everyone saw how she treated me! My home is only 6 minutes away from this store, I have been going to this store for 14 years and have never been in a situation like today, I think Kohl’s needs to find an honest person to handle Amazon returns. Except for this rude clerk today, I am very satisfied with the nice manager’s patience and professional work attitude!
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February 2024 by Carla R
Very clean and friendly workers.
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February 2024 by Diane Davis
Excellent service by June, best associate ever!!! She is so sweet
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February 2024 by Sara Graham
This Kohl’s has many of the up and coming brands carried only by select stores, self checkout, and a helpful team. It’s a beautiful store and a Great Kohl’s.
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February 2024 by Paula Seher
Why to do an Amazon return. The easiest process ever! Thank you Kohl's for making this available.
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January 2024 by Terri Lacy
Great experience. Was in and out. Just picking up an online order. Is confusing getting in line to do that. Ended up right where I entered because I had to follow the signs and then get told I needed to come.to the end register . Where I could have started at. Why is this like this at every store anymore? It's a TRAIN! Anyway, the young man was courteous and got my package with a sincere friendly disposition. We talked about the weather. I didn't shop. This is the Keller Kohls.
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January 2024 by joan raiford
Excellent selections of kitchen needs & home decorations. Classy clothing in all sizes and types. All items are professionally managed & laid out. Lovely support staff who pleasantly guide customers & check out buyers' selections. Love Kohl's.
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January 2024 by Louisa Lombardi
Love my new jammies!
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January 2024 by Billy Gunner Pillow (Gunner)
We were there to return some items, but it's painless
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January 2024 by Warren Santora
Only come here for the Amazon returns
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January 2024 by Mary West
Love the sales and Kohl's cash. Nice selection of women's and men's clothing.There's a big perfume section. They have many nice things here. The line at the cash registers moves pretty fast. Cashiers are friendly. It was fairly easy to get help if we needed it. Plenty of parking.
