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January 2024 by Joe Salazar
Wildly unprofessional and inappropriate. Two employees were yelling at each other behind the desk, with one mentioning how they were still drunk from the night before. Never again will I trust a Kwik Kar employee. Disgraceful and quite terrifying to know they handled my vehicle and operated heavy machinery while under the influence of alcohol. Certainly disheartening, after being a loyal customer of theirs in other locations. I hope the owner reads this review and reevaluates how they train and manage employees at the front line.
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December 2023 by Brent Bolger
Amazing! Needed a new battery. Had come from another "Big box retailer" (that should likely get out of the car car business) and after a 45 minute wait, they determined they did not know how to get the battery out. After me showing them how to connect jumper cable leave, I made my way to Kwik Kar near my home. They were packed, but it was an amazing controlled chaos. No panic by anyone there. Went inside and was immediately greeting, said I needed a battery & was asked which car was mine. He proceeded to pull my car in a Bay, verify the battery was dead in just a few minutes and gave me a price. He replaced the battery without any hesitation or help and I was checking out 10 minutes later. Again, amazing. Will be my go to place for car care for now on.
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December 2023 by Gianni Macaroni
WARNING: Ive been going to Kwik Kar on Golden Triangle for over ten years. They have their issues but the inspector was out until Monday, so I thought I’d try the one on 1709 in Keller. I called and they said 15-20mins. I got there and they confirmed 15-20mins. After an hour, I was abnoxious, rude and beyond angry. The inspector was busy with a personal call for an hour (I overheard this conversation while waiting). After 75mins, the inspector says I am next. I ripped him apart because he lied and said there were six cars in front of me. The parking lot was empty and my car sat alone waiting the 75mins. I have no use for liars (this was one of five major issues with the place). If you got nothing to do all day, go there. If you actually have a life and responsibilities, which require your attention (I went on my 30min break from work) then avoid this place and thank me later. If I could give zero stars, I would have.
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November 2023 by Dianne Mears-Mustafa
They are efficient, quick and not expensive. There is a comfortable waiting room. This is the second year I have gone there for annual state inspections. They checked out my old VW beetle and our Honda minivan. Great service.
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November 2023 by Marie Sands
I will no longer be going there after 15yrs! When previous husband and wife ran place. It's was a class A establishment.NOW NO. went to get car inspected.No back up business waiting.At least 8 young employees having fun chatting / talking and sizing me up.Need inspection. He was going to charge me 118.00 to do a diagnostic test..Ha. drove to Auto zone for free..Now at a reputable shop getting work done and not racked over coals.People are tired of being overcharged and excuse for covid this covid that.CARS ALWAYS NEED UPKEEP.
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November 2023 by Charming Njikam
Kwik Kar is so amazing!! Always fast, thorough, and willing to explain anything. They even gave me a small discount that I didn’t notice until I left. Thank you guys:)Services: Air & cabin filter replacement
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November 2023 by Victoria Wilson
I have been going to Kwik kar in Keller probably since they have been there. I can honestly say the mechanic Ron E is all what he says about car issues, and the whole staff. A big shout out to you all on your expertise, may GOD bless you all on your holidays and you deserve a big bonus... Your friend Mr. WilsonService: Brakes
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November 2023 by Rod
Definitely not the KK I remember. I was 1 of 2 people when I arrived for an oil change and inspection. Took over an hour to get done. When I left, the waiting room was packed mainly because cars weren't being completed efficiently.
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September 2023 by Alex Oshinsky
Came here with my sister and they really did a good job on the car inspection. Highly recommended
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September 2023 by Veronica G.
Went in for a state inspection and waited for about 30 minutes. In and out quickly. Fast friendly service.
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September 2023 by M Chu
Been going to the Kwik Kar Lube on Davis for years and years but figured I'd stop in here as its closer. Quickly greeted, they had my car pulled into the bay in less than 10 minutes. Shortly afterwards, the service was done. The employee told me the price which was nearly $100 for a synthetic oil change for my Camry. I was caught off guard b/c: a) the price was not established at time of service and b) I was charged for "full service" which has a checklist of things that are supposedly performed. I noticed where they claimed to have vacuumed the front interior which was not the case. Either way, it is just frustrating when you pay good money for fair service but instead get lackluster service. I hope their team isn't cutting corners but instead just had a bad day when they delivered a less than memorable experience.
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August 2023 by Андрей О.
I do not recommend this service to anyone. they changed my oil, but they forgot to screw on the engine protection, which knocks on the whole city. when I returned to them to fix it, they refused and said that the protection hung on the pavement. they might as well forget to add oil or change the filter. terrible serviceService: Oil change
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August 2023 by Mickey Walkup
I waited 2 hours, saw people come and go. Went to desk to ask if I was forgotten about. I was told I was forgotten about and it was my fault. The man at the desk was very hateful and talked over me. I been been coming here since 2013. I will not go back. I’m 80 years old. I’m not being screamed at like that again.Service: Oil change
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August 2023 by Linda
I go here for oil changes and inspections regularly and am happy with their service. However, yesterday, I had asked them to check the brakes. They told me I needed front brake pads (not rotors) which would cost $440 each (total $880, I verified). This didn’t sound right. Plus he wanted me to get them done the next day- I.e. I felt rushed. So, after doing research on line and going to another place I got them changed for $325 for both. Very disappointing that I would be taken advantage of (I’m an older woman). What wrong Kwik Kar?Service: Oil change
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August 2023 by may sherry
My experience at this kwik kar was sub-standard.- My appointment was not honored, and there was no explanation as to why-Smug and dismissive customer service-Failure to serve customers in arrival sequenceUpon reading other reviews, this establishment has not fixed their issues. I would strongly reconsider using this place for any car services.
