-
March 2024 by Scott Good
This is the second time I have been at an LA Fitness and even before the closing time of 11:00pm, they shut the lights off in the dressing rooms where as I was dressing. To that stupidity I could not see very well to the point of having to use my phone light to even check my locker, it took me longer to finish up.When I walked back out leaving through the gym, their clock as well as my phone showed 11:01, which means they did shut the lights off before closing time.I went by the front desk to lodge my complaint with the young lady telling me they had no control over when the lights go out and I stopped her and told her she should not get caught up in the script of the corporate lies and that I am at a LAFitness every night and the lights don’t go out like that. It may even be a stupid location management call.Signed Scott, and would sure love to hear from corporate concerning this lack of a better judgement call. March 12, 2024
-
March 2024 by David Bry
Had some issues with Personal Training program. Eric the club manager got involved and was helpful in resolving the issues.
-
February 2024 by Teresa Bigbee
Just starting but really liked the lay out of Equipment. Workers very friendly. Got a very good vibe.
-
January 2024 by Alexander Tipton
Like others here, I was robbed at this gym about a month after joining. The thief smashed my lock and stole the cash out of my wallet. Luckily nothing personal was taken. When I confronted the front desk staff, she told me it happens all the time, sometimes five times a week, and there's nothing they can do about it. They do post signs on every locker warning about theft, but still this is the first gym I have seen in 20 years that has a problem like this. She also said cars get broken into all the time too, and sure enough, last time I was there I found broken glass in the spot next to me, presumably from an earlier break in.LA fitness, you need to hire more staff to patrol the locker rooms, and get some security cameras in the parking lot, seriously.The gym has decent equipment, the pool is amazing, and they are the least busy gym I've ever been to, but that's probably why thieves can get away with so much here. I'd say it's a good value gym, but don't use the lockers, and don't leave anything in your car.
-
December 2023 by M Nguyen
I travel throughout the country and perhaps this club is one of the most outdated ones with old equipment and facility. The staff, on the other hand, is wonderful.
-
December 2023 by Scott Buzard
The maintenance timing is horrible. I’m literally sitting here on a machine between sets and the maintenance crew is using a leaf blower (indoors) to blow dust from under the machines! It’s loud, inconsiderate, and causing people to sneeze. This is at 11am. They also strip the floors, paint, and use scissors lifts to navigate between members to change light bulbs, in the middle of the busiest times of the day, causing more inconvenience to their members. This type of nuisance should be completed at 11pm when the gym is closed.That said, they have a decent selection of weights and machines are fixed fairly quickly. It’s a fairly clean gym, no carpets in the locker rooms which is a plus.
-
December 2023 by Tawny Kay
LA Fitness was a great gym! Very clean and everyone was friendly and respectful
-
November 2023 by Steve Conlon
Great variety of equipment. Many different variations of muscle group machines. Very clean!
-
October 2023 by Ketzia Woodard
WORST Zumba classes of my life. For the price we pay monthly you think they could hire people who actually know how to dance at all - even in the slightest. If leadership even bothered to watch a single class they could see what a joke it is. AC barely works at all - super stinky. Positives: nice front office staff, not too busy or long waits for machines.
-
September 2023 by Christina Sewell
Erik and Jesus are great people! They are both outgoing and personable. Every time you walk into the gym, they are always smiling and welcoming to everyone! Jesus is always willing to lend a helpful hand when asked to assist in loafing and unloading weights. I appreciate the friendship and culture this staff has created.
-
September 2023 by Ashley Washington
We joined here, can't wait to actually go work out. Will update if my experience changes. The GM that helped us join was very friendly and understanding.
-
August 2023 by Mark Mooney
On Saturday August 12th 2023, I was robbed at La Fitness Keller. Someone cut the locks off the lockers and stole phones and wallets. I was appalled at the total lack of concern from the personnel at LA Fitness. It was like 'Oh well bad break'. I had to contact the police myself and fill out my own police report with Keller police. I was told La Fitness has no liability what so ever. No parking lot cameras, no security plans to keep peoples valuables safe in the lockers. I did not even get a phone call to express concern that I was robbed. I am just totally shocked at the total and complete apathy. I was not even offered so much as a couple of free months dues for getting robbed !!!
-
July 2023 by Larry Malavear
This is my first time belonging to a gym. It's very nice and it had all the equipment and classes that I wanted. Plus it's close to the house.
-
July 2023 by Emerson Souza
It is ok. Rooms are outdated. Check in is not smooth and staff is rude. Elevator is dirty and 25 dollars for the breakfast was joke
-
July 2023 by Victoria Saucedo
Excellent LA Fitness location! Best gym we have been to! Gym is clean. The young adults and teens at the front desk at night are always welcoming. Love this gym because it has a big nice turf with lots of equipment. Equipment is up to date. Love the two squat racks also!!
