Quest Diagnostics
Medical LabsHours:
3529 Heritage Trace Pkwy #133, Keller TX 76244 Hours
About Quest Diagnostics
Quest Diagnostics offers a range of laboratory services, including COVID-19 antibody testing by appointment. Patients experiencing COVID-19 symptoms within the last 10 days cannot access this service, and face coverings are required at all locations. This particular location is open Monday to Friday from 7:30 am to 4:30 pm and is situated behind a 7-11 near Heritage Trace and Old Denton. Services include routine lab tests, pediatric specialty testing, glucose tolerance tests, and wellness assessments. While many patients have praised the friendly and professional staff, there have been some concerns regarding the check-in process. Some individuals reported issues with their names not appearing on the waiting list when checking in online. Additionally, some patients found the blood draw process to be aggressive, leading to bruising. However, numerous reviews highlight the skillful phlebotomists who made the experience easy and pain-free, with specific praise for staff members who provided excellent assistance during check-ins and drew blood with minimal discomfort. A recent change requiring credit card information before service has drawn mixed reactions, with some long-term patients expressing frustration over this new policy. Overall, Quest Diagnostics aims to provide a seamless experience, despite some operational challenges.
Most Recent Reviews
July 2024
i did a walk in a week ago- the wait time was great i sat down and they called my name right away - but its a week later and i still have not gotten my results- will try a diff location next time.
July 2024
Kendra was very nice and helpful! She made my day ?
June 2024
Great experience. The phlebotomist, J, really helped my wife and me out. She assisted us in navigating the check-in process so we wouldn’t miss our appointment. Thanks, J and Quest diagnostics for a seamless process!
More Comments(138)
Other Information
Specialties: Heart, Infectious Disease, Pcps, Digestive & Liver, Hiv, Urology, Gynecology, Gyn, Nuclear Medicine, Disease Management, Coronary Care, Urinary Tract, Cardiac Specialist, Cardiology, Hematology & Oncology, Gastroenterology, Hepatitis, Health Care, Doctors, Herpeselect, Endocrinology, Physicians, Stds, Sexually Transmitt, Hospitals
Nearest Quest Diagnostics Stores
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- Keller, Texas