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February 2024 by Brian Koester
Friendly staff but we wanted to upgrade our 2 older phones and they didn’t have any IPhone 15 Pros in stock. Salesman said he had no clue when more would be coming in. Positive… I saved myself $2,000 by not upgrading today.
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February 2024 by Tom Hammon
Staff member was very polite but they didn’t have an iPhone 15 Pro screen protector. Mr. Squirrel and I will go to the next closest to check there.
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February 2024 by Fred Evans
Great prices! We'll see how the service is outside of DFW, TX.
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February 2024 by Alex Sommers
They were very knowledgeable and help me with all my issues.
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December 2023 by William M. Lentz
Quick trip in and out. Staff was attentive and knowledgeable.
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December 2023 by Marcus Lopez
Staff is EXCELLENT!!! Regardless of your thoughts about T-Mobile, this shop is solid and they went above and beyond and beyond to help me even though I switched services a couple of months ago.Solid.
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December 2023 by Dacus Lindsey
Excellent customer service with Cameron. Smooth & easy transaction.
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September 2023 by Mason Waters
Employees were unwilling to help us. When we came in they were all sitting down not paying attention to the customers. When we finally got help the employees told us to call the customer service line and we couldn’t get help here. Once we contacted customer service they sent us back to the store. This whole process took 40 minutes. Once we got back to the store the employees were sitting around not wanting to get up. The guy helping me walked off mid conversation and I had to start at the beginning with another employee.Overall very disrespectful. They were supposed to contact me yesterday and I have yet to hear from them. If you are trying to get a new phone or service, I suggest the T-Mobile on North Tarrant and Davis
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September 2023 by D Stockl
Do not give your business to this store or T-Mobile for that matter! Horrible experience with them. Was a Sprint customer for a very long time then came the buyout. I stuck with them for a while but their customer service finally became unbearable. Making the move to AT&T!!!
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May 2023 by Walker Texas Ranger
Sorry. it’s May of 2023. I’m not giving my vitals -social security number- birthday- tax id number to a kid with a mask ? on And a sock hat. Masks are also filthy and have a smell. Fix this problem and I’ll remove comment. I’ll try another location.
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March 2023 by Calder Sauer
The woman at the front used every excuse not to help us tonight. First she said I'd have to transfer my data at home, then she said the store was decommissioned from working with sprint customers with a smile on her face. This was after turning down help to 2 customers in front of us. Just seemed like she didn't want to work close to closing. Very unprofessional!
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March 2023 by Marcel G
Cameron & Josh helped me out was able to swap out my home internet in about 15 mins and offered to set it up for me as well ??
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February 2023 by Kevin Garrison
Cameron was knowledgeable and efficient. He got us in and out in under 1 hour with new phone to replace a broken one last minute. Excellent service!
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February 2023 by Julie a
The staff here was friendly and helpful and a big shout out to Cameron who went above and beyond with Truly Amazing Service!
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December 2022 by K M
Great service with less wait times compared to most T mobile stores
