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February 2024 by Matt Jones
Very knowledgeable and helpful staff!
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January 2024 by German D Gonzalez
Great service
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November 2023 by Nicole Roth
These folks are PASSIONATE about cycling! Great experience both buying and getting bikes fixed here. Highly recommend!
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October 2023 by Chris N
This shop is great! I had a tire get a bubble on a new Trek bike (not purchased there) after less than 2 months (500+ miles). The put a new tire on right then while we were there. This was not our first time in that shop because they are good and provide great customer service.
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October 2023 by Rick Schlepphorst
Staff is very knowledgeable and helpful. Very enthusiastic about bikes and about getting you a bike that suits your needs.
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October 2023 by Anthony Quinn
I love my new Trek Fuel EX 7 but even more the service I was given at the Keller TX location! The salesman (Stephen) there was so helpful and full of knowledge. He didn’t pressure me at all and was very patient as my wife and I shopped. I’m very thankful for his help and will for sure do all of my future shopping and service at this location!!
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October 2023 by steve kempka
The folks at Trek in Keller are incredibly helpful, and have amazing knowledge of e-bikes. They helped me find the best e-bike for me and my wife. We love our e-bikes.
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October 2023 by Mike Foltynski
The service is ALWAYS great. Some business have great service depending on who is helping you. At this store, every interaction I've ever had has been great. We started with my sons bike when they were willing to take a different manufacturer on trade. Now, every family member has a Trek. Great bikes with great service!
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October 2023 by Scott Hall
Steven and Jamie were amazing to work with at Trek Keller. Their friendly care backed by thorough knowledge of the bikes and gear made for an incredible purchasing experience. Cannot recommend this bike shop enough. Great people. Great products. Great customer care.
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August 2023 by Dean T.
Great shop. Staff is friendly, knowledgeable and was happy to answer any questions I had about potentially buying a new bike (which I did)
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August 2023 by Cameron Robertson
The manager Stephen. Has the best customer service I've ever had. Picked up my bike and Road 4.5 miles on it dame day Couldn't be more happier.
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August 2023 by Paul Butzberger
Steve Machina is an excellent ambassador for Trek. Helpful, knowledgeable, listens, shares ideas, is responsive, addresses any issues directly, promptly, fairly.
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June 2023 by Joshua Schmidt
The Trek bike is great so far. I loved buying the bike especially at Trek bikes Keller. Christian was very helpful and knowledgeable. We love shopping at Trek Bikes keller.
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June 2023 by dev kew
I recently had the pleasure of purchasing a bike from the Trek store in Keller, and I must say it was an exceptional experience. Not only did I fall in love with the bike itself, but the outstanding customer service I received truly elevated my overall satisfaction. Steve, one of the knowledgeable staff members, went above and beyond to ensure that my bike was perfectly adjusted to fit me comfortably. Their ability to swiftly and accurately fix things is truly remarkable!
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May 2023 by Alex Horton
I went in trying to decide between buying an FX2 and an FX3, and Steve was an amazing help explaining the differences, letting me rest ride the bikes in both sizes M and L, and helping me pick out all of the accessories I would need to go with the bike. He even showed me the different colors the FX3 comes in, black and blue, even though the blue was in the box. I loved the blue color and he had the whole bike assembled for me very quickly. Overall great customer experience, couldn’t have asked for a friendlier or more knowledgeable person to guide me through buying my first bike than Steve.
