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September 2023 by Sam Carter
I want to give a HUGE thanks to Joshua Morgan, Senior Card Services Rep. I have dealt with Joshua for years, and he always takes the time to help me and goes above and beyond to do so. He replies to emails and calls quickly, and always gets the job done. Joshua is awesome.
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July 2023 by Jeremy Kiser
This branch was very helpful! If I had come to this branch first before the one on mid cities I might have kept my account open. They actually gave options to keep my issue from happening again! Great customer service! Exactly what I want from a Credit Union!!!
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June 2023 by Cerita Loftis
I visited the Keller Pkwy branch this morning. I discovered they were part of a co-op with a credit union I was a member in SC. I was having trouble getting my car loan paid off with the SC credit union and the ladies at Unity One on Keller Pkwy were so nice, patient and helpful. They assisted me until the loan was recorded as paid. I will definitely consider them when I'm in the market for a new credit union/bank. Highly recommend if anyone is looking for a credit union/bank.
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May 2023 by Nichole James
The branch manager is amazing! She went above and beyond to help us get my husband’s retirement check cleared when ADP didn’t know how to send an encrypted copy of the check showing it had been stamped as cleared.
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May 2023 by M. M.
It's ok
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February 2022 by peter kamau
Drove 30 minutes to get there and arrived at 4:49 . The lady by the name williams said they close in 10 minutes and I couldn't be served and should come back tomorrow. Needed to open an account. Terrible service. So disappointed
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February 2021 by Eric Brown
The friendly lady working the drive through on 1/20 was super helpful in a shared branch transaction
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November 2020 by Misty Taylor
They went above and beyond to help us get money from an account we have with another credit union. Thank you!
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June 2020 by April Gulling
I highly recommend them they are the best security in the valley. Open them back up and re- hire them back. But put in a supervisor who doesn't back stab their help. I had no problems with them they liked me. They were a big help and I felt very safe around them.
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March 2020 by Clint The Smith
Horrible customer service.
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December 2019 by Blanca Hernandez
I have been a member of Unity One Credit Union since we moved to Keller 7 years ago. The staff and management are professional, efficient and welcoming. Great customer service! They address me by my name when I walk in.
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October 2019 by Dallas Shotwell
Staff is not knowledgeable or friendly. Told me one thing and went to another location and they advised something totally different. Not a good feeling for the business that’s managing your money.
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June 2019 by Miguel Hernandez
I read all the reviews and found those with "low" ratings baffling. I have done business with this Unity One branch since it opend. I have even had documents notarized there. The staff has ALWAYS been friendly and eager to assist me, let alone professional, courteous, and , yes, even accommodating. They even invited me to bring in my little Maltese because they saw a picture and wanted to meet him. Please allow me to share, in context, an excertp from the poem "En Paz" (At Peace) by Amado Nervo. It reads, in part, "Cuando sembré rosales coseché siempre rosas" (When I planted rose gardens I havested roses).
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February 2019 by Evan Cobb
Very nice and helpful staff. Much better customer service than the big banks.
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December 2018 by Mark Bohannan
No point in having tellers. Rude and unhelpful. (Young blonde) If only the ATM was in the 21st century.
