The UPS Store #5536in Keller offers a wide range of services, including expert packing, shipping, printing, document finishing, a mailbox, notary, shredding, and faxing. The locally owned and operated business is located across from the Walmart Super Center at the N Tarrant and N Beach intersection. While some customers have reported encountering "zombie employees" with no smiles, the majority of reviews praise the exceptional customer service provided by the staff. Customers highlight the knowledgeable and hardworking individuals, such as Alyssa, Alex, and Blaine, who go above and beyond to ensure customer satisfaction. The store is described as fast, efficient, helpful, polite, and professional, with the manager, Alex, being particularly commended for his excellent service.
Showed the counter worker my UPS Choice QR code, but didn't get the discount for UPS ground. $40.17 regular price but UPS app shows I should pay 31.12. Why doesn't the UPS store give me the shipping discount that the app indicates I should receive?
August 2025
Convenient location, zombie employees. Every time I come here the employees have no smiles and look miserable. Today I came in, looked at both employees and said hi, no response from them. Talk about a sad place to be.
May 2024
The staff is always efficient, respectful, courteous, and knowledgeable.
