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February 2024 by Cecilia Van Campenhout
Staff is always helpful and there are many things there that make life easier
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December 2023 by Malia Stephenson
The customer service here is poor. I guess it’s hard to find good employees, but the guy who helped me today was literally looking at his phone and texting and scrolling WHILE helping me. Then another employee was rude to that employee in front of customers. I go here out of convenience, but if there were another choice close by, I’d take it. Everyone there seems miserable.
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November 2023 by Leigh Walterscheid
I use this location frequently on my work days in Keller. Sherri W has been a great help every time I come in. She always has a smile, and I am so happy to have a friendly face help me!
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November 2023 by Ross Howell
This is a great store, the staff is always helpful, and I’d like to add a special shoutout to Sherri - she was very attentive even though the store was busy. Really helped me out.
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October 2023 by J Miller
Sherri was so helpful in making sure that I had all the copies needed before I sent out some important paperwork. She was very sweet and explained all my shipping options and directed me towards the best option. I will definitely be back because of her!
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October 2023 by Skyler Kratky
my experience was wonderful when I went into the store to get documents printed Priscilla greeted me with a smile and made the whole process quick and easy. I was in and out as soon as I came in. I will definitely be using this store to print documents and mail letters.
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October 2023 by Dawn Roberts
Sending back Amazon returns is usually a pain at Kohls so I take all my returns to Sherri at UPS! She is so knowledgeable and always happy to see me! She’s a keeper!
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October 2023 by Marie Avilez
I wouldn’t normally write a review for a UPS store. Although I’m willing to give credit when it’s due. The employee Julian really made my daughters day. She was sending out a Halloween package for her little bff. He sure made her day by answering all her little questions. Also reassuring her that he will take care of her package. She left the store remembering the very nice employee. Her package got to her bff even a day early.
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October 2023 by Lisa N Mike Codding
Was out visiting family and recieved some great service on helping me send things back home from Sherri. She was very helpful and very quick, unlike other locations I've been to where the employees aren't very pleasant and don't seem to like their jobs. Sherri was very pleasant to work with.
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October 2023 by Makayla Estrada
I will only come to this store if Julian is working, I need a poster done asap and he had it don’t the same day within a short time frame. I would highly recommend my friends and family to go to the Keller location and ask for julian only!!! He was such a sweetheart on helping me with the whole process, and was very patient with me the whole time !
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October 2023 by Madison Ingram
I never write reviews but felt inclined recently! The store was clean and Sherri was very patient when answering my questions and helping me through the whole process. Will go again!
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October 2023 by Amy Gutirrez
This store has amazing staff and service. I came in with numerous Amazon returns and Sherri was so pleasant and helpful. I was amazed how quickly she processed everything. I’ll definitely be coming back!
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September 2023 by Steve Ledbetter
Complete incompetence! I specifically asked for next day delivery yesterday, to be there today. Julian at this location had the nerve to tell me it was my fault that I didn’t pay overnight, even though I specifically said I will pay whatever to get it there next day and the UPS employee told me it would get there today for sure. So the customer is at fault for their employees being incompetent! Steer clear of this joke and this location!
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July 2023 by Spectra (Judee)
Wonderful employees! You can tell they all enjoy each other's companies and have a good time. I've never properly mailed a package through a store before, but Kaitlin was a huge help through the process, explaining things to me and didn't make me feel d**** which brightened my day!
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July 2023 by Jamie Farrar
I drop off packages at this location a couple times a week & it's always quick & easy! Sherri & the other staff are super friendly & helpful!!
