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March 2024 by Marlana Jones
Brooke and her team are great! Brooke showed me a few units and we went over prices. The process was very easy.
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March 2024 by Sherri Wilson
This is a great place for storage. We have both an outside covered rv spot and an indoor climate controlled unit. The service here and the prices can't be beat. We've tried other places in the past and this is by far the best. Definitely recommended!
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March 2024 by Ronnie Richards
Manager Brook was very helpful and knowledgeable. Helped me update my information and answered my questions about my rental rate.
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March 2024 by Amber Gomez
I reserved my space online. When I came in to confirm I was surprised at the measurements of my unit. Andy made me feel at ease after showing me the actual size. It was perfect for my current needs. Thank you Andy!
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March 2024 by A Garcia
Convenient & great customer service.
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February 2024 by Wayne Leith (Obi-Wayne)
Great customer service!!
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February 2024 by lalo gomez
Brooke was amazing. She helped me get what I needed and explained everything in detail. I really appreciate the help that she provided.
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February 2024 by Dayna McGinty
These guys have always been great to work with. The faculties are safe and didn't flood during Harvey.
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January 2024 by Bronwyn Claxton Ferrell
Just started renting a space, but the ease of access and the location of unit (inside) and how clean it was helped me to realize I made the right choice. Location and price are perfect for what I need.
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January 2024 by Jonathan Ramirez
Great units, spacious & small as needed, climate controlled, good deals online, no (live) roaches or rodents, as they have decent pest control in place, & easy to book online or in person (have done both as needed). Honestly, the reason this place has the high scores in these reviews is due to the manager. Brooke is extremely industrious. I think she now has a second person helping, but when I booked last year she was doing 2 people's jobs on her own; successfully! The only downside is the head office don't know what they are doing & the rate for my 10 x 8 was $69 in August 23, it has gone up to $89 now in Jan 24. Extra Space Storage sent out a 2nd mistaken notice after that too, so the system erroneously showed $110. Brooke made them honor the original rate increase, however it is still not great. For anyone who doesn't know, if you pay in advance (for a year or however long you definitely know you need the storage) you can lock in your current rate. Do that if you don't want a rate hike! Consequently, I will be downsizing my unit. I live locally & the whole point of the storage was to minimize, so I will take back some stuff & sort through it.
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January 2024 by Out cast
Great place to store my stuff,my stuff,my stuff . This place has high ceilings for tall shelves to store more stuff up high and leave floor space for larger stuff below.if you gotta Lotta stuff, store it here - Mike
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January 2024 by Paula Breseman
I have been a customer here for many years. We recently needed to move to a larger unit. Unfortunately, there were none available at the time. We were told we'd be put on the list. Not much after that, Brooke the manager called me up and said a unit was available. Over the phone she went ahead and took all of the necessary information and got us all set up. I can't thank her enough for making that process smooth. Her customer service skills are outstanding. Thanks again, Brooke!
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January 2024 by Jamie to mm Miles
Brooke McGraw was very helpful and pleasant to work with. We need more customer service in the world. Thanks Brooke.
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January 2024 by Ward Cusic
Great experience with Extra Space Storage. The extra month rental for a very low price was exceptionally beneficial.
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January 2024 by Jimmy Peck
Brooke made my options clear and the rental agreement easy.
