“Frustrated shopping around for my next phone and provider, I finally found Verizon reseller on Highway 96. Kenneth was totally professional, very patient and helped me overcome a lot of obstacles that I was dealing with once I got home with a new phone. He started me out with good information but it wasn’t until I tried to use it I was running into roadblocks. I just finished sitting at his desk again and I believe everything has been cleared up and I know that if I need to text again he will respond. Thank you.”
“I had the easiest time today having a replacement Zagg screen protector put on my iphone 16 pro max. Very friendly and polite young man. I love the convience
of the kiosk at Baybrook Mall! Very satisfied!”
“BJ was very knowledgeable about Verizon products . When I first arrived I entered to return equipment, when I walked out I learned purchase were clear to me. the benefits of my initial”
“I had and excellent experience with their customer service. I purchased an iPhone 13 pro max at a great price, and it works perfectly. Shawn was incredibly kind and helpful throughout the entire process.”
“As long as you call ahead to confirm they have the parts in and you know exactly what needs to be done, fantastic service and really fast turnaround.
Will definitely keep them in mind if another repair is needed.
Thanks for saving my phone and saving me from a major headache. ??”
“I had a great experience with this place. Recently I casually walked in to look for an iPhone 15 Pro Max screen and I had a small slip up in a dressing room and the screen cracked. Kevin kindly helped me and replaced the screen for free.”
“This is the BEST mobile phone repair shop I have ever done business with.
Kreyton is awesome, they have gone the extra mile twice now for us, just a few minutes ago took great care of my wife who had inadvertently blocked my number from her phone and didn't know how to unblock it.
I will not go to any other repair shop, they are the best and the customer service is more than 5 star!
Thank you uBreakiFix. (Cool name too!)”
“Same guy all three times I’ve used their services. Great experiences each time!! He’s repaired my son’s Nintendo Switch twice each for completely different reasons and I thought it was toast both times, and his iPad. Highly recommend for any electronic services!!!!!”
“I had a really old phone that was all messed up, Lina really helped me to upgrade my phone and setup my phone completely! I am very satisfied with the service they provide, they are calm, polite and helpful at the same time! Thank you once again for helping me out!”
“Brought my PC in after having issues were my built PC would turn on, but the monitor and keyboard/mouse were unresponsive. Took it to Mr.Mansoor, and he diagnosed and fixed the issue all while being transparent and updating me each step of the way!”
“Carmen was extremely helpful! Helped me set up my phone and switch over from my old carrier. She made the whole thing super simple and easy and stress free. Thank you Carmen!”
“Elizabeth the store manager provides exceptional customer service.She is extremely knowledgeable about the phone plans the features of each device,and she takes the time to explain everything clearly.Elizabeth listens to your concerns and understand your needs she also made sure that I left with the best phone and best plan option for me.
I would 100% recommend anyone to come see Elizabeth you won't be disappointed!”
“Nick was amazing. My issue wasn’t traditional and was going to ruin my day. Nick made it his issue immediately and while being patient and personable had me outta there in 30 mins.. amazing spot”
“Aurora has great customer service skills she helped me find the perfect phone and was such a a great help getting me all setup she went beyond definitely would recommend cricket in bacliff Texas go get u a new phone!! Thanku so much Aurora!!!”
“Let me tell you something let me tell you something. Will is amazing at his job and he will take care of you. I was a customer before entering the store and I had only dealt with rude people over the phone. It’s a shame that companies are going that route. BUT THIS STORE AND WILL ARE DIFFERENT. He made me feel welcome, very friendly and smart. Truly patient! He made sure that I left the store comfortable and happy. I will always return to this store! Let Will work his magic for you and you will see the difference. He walked me through my products, walked me through my account and did so in a professional manner. He single handedly turned my Verizon experience around. A complete 180. Thank you!”
“Everytime I come to this att everyone has been very kind, calm and patient. When I first upgraded my phone last month crystal their manager was amazing, helpful and even reminded me that I can get a work discount, and the other girl that helped me last week (we were on the phone for over an hour) and Chris went above and beyond even when they were about to close. Props to all of them! Very thankful.”
“Cheyenne and Axle were AMAZING!!! They fixed our issue expeditiously and with incredible customer service attention! We were in and out in less than 20 minutes. These two ATT folks are TOP NOTCH!”
“I was recently in the store to get a detail worked out. Gisselle made one call, and then put me in touch with EXACTLY the right person to make everything right. I tried three times the day before to do this on the phone, without success.
While I was there, another customer came in and started yelling and spewing profanity. She handled herself very well. In the end, she ordered him out of the store.
Please recognize Gisselle in some way. Thank you.”
“Qui was absolutely amazing! I had so much anxiety coming in, and she handled my situation so fast & made it happen!! I was able to get a new phone (that I love) and was in and out in a timely manner. Will definitely be revisiting this location with any of my needs!!”
“Annie was great. At&t's system is terrible. I have been added on the account multiple times and still it keeps saying I'm not an authorized user. I am frustrated at this constant issue.”
“This location is always so helpful! I love the crew each time I come in. They’re always attentive and make sure that I get taken care of and on my way quickly!”
“Jasmine was very attentive to my problem and was able to solve my issue right away. She also explained about some other services with at@t I was able to get with my current plan in which I will be soon be getting. Definitely left the store satisfied.”
“Angela at this location was amazing! Not even before I finished checking in was she right there to help! She was informative, compassionate, professional, and also so much fun! She took my stress and turned it around! Answered every question and found resolutions to every concern I brought in. I am going to highly recommend AT&T, this location, and specfically asking for Angela!”
10AM - 7:30PM
3418 Gulf Fwy, Dickinson
Mobile Phone Accessories
“They recently just got a new manager I forget his name. Kifa or Kiffy
Anyways, don’t forget the guy’s name. I just know he’s the manager, but he’s really cool. You’re acting to me on the right path. He really knows his stuff.
He’s the reason we switched from Verizon
Very, very happy”
“Always a great experience when visiting the store! Steven was an absolute peach and took the time to really help my son navigate his new device. Highly recommend this location for any and all in store services you may need!”
“This may be the best customer service I ever received. Natalie and Cielo are very sweet ladies and they truly care for the customers. They were very patient and sweet during the lengthy activation process”
“My wife and I went and talked to Malik which is the store manager, he was able to work with a budget and get 4 phones activated and working within 45 minutes. He was very knowledgeable about current promotions and very professional. Definitely recommend it.”
“Jackie was amazing. She helped me save money. She helped me set up a payment arrangement. She helped me cancel a watch that I wasn’t using and extremely patient. Absolutely amazing.”