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October 2023 by Krawsome
Amazing staff super friendly and super helpful. hannah always helped me with any questions or problems I had and always had a smile on her face. It’s super close to home and convenient really good prices for the size of the units. There is also a water hose and trash can as well as a shop inside for anything you could need for locking up your unit or straps. Over all an amazing experience with an amazing staff. I plan on using this place for as long as possible.
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October 2023 by Out Law
I got a space in Kemah more than a year ago. The first space got an increase of 20%, so I decided to move to a smaller unit with Move It Storage. My move did not apply my military discount, so I paid the normal price. Today, only 2 months in this smaller unit, I get a letter stating I am having a 22% increase. How many increases will this company do per year? I know times are tough, but damn, it is a space that costs minimal to maintain. The revenue they collect from all the tenants is somewhere between 70 and 80% profit.
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August 2023 by Michael Pekrul
Clean and well maintained. The staff works with you if you have a specific need.
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August 2023 by don barrere
My experience here was mind-bending. Awesome!! Hannah is the best on the planet and should be given a substantial raise immediately !!
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June 2023 by Michael Hyde
Christian gives amazing customer service and made renting very easy I absolutely love this storage place.
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April 2023 by Richard Robinson
The young lady that help me took care of everything and was so pleasant to talk too. Thanks RR
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April 2023 by Ashley Collier
I spoke with Christian today and she was so knowledgeable. She gave me all the information I needed and was very nice. Definitely will be doing business with you all soon!
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April 2023 by Captain Jack FTW
Great staff!! Christian was super helpful when showing me the property and letting me know all the options I had available. I am definitely going to recommend coming here to all of my friends, who need units.
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April 2023 by JamesandSandy Bates
Convenient and clean storage facility. Easy secure access and direct online payments made it easy to manage. We had no problems with this facility
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April 2023 by Essence Thomas
Christian was very helpful getting me settled into my new unit with out hassle or struggle. I am new here and this was a bery pleasant experience!
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April 2023 by Hannah Perlow
Christian was so professional and her experience is displayed in her customer service.
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October 2022 by C.T. Woods
Andrew and Sharon were knowledgeable and helpful beyond compare. Great customer service! The person that rented the U-HAUL truck to us, in Tallahassee, FL, had us turning the truck in 30 MILES AWAY from the address that we gave him. We were also unable to read the Turn In Date on the rental contract. They took care of both problems in less than 5 minutes and set up for us to turn in right there on site at our new storage we rented. The 12x35 unit has a brand new door, is CAVERNOUS inside, is lit up nicely inside, and was CLEAN as a whistle when we moved our stuff in. Sharon took care of our paperwork for the unit and Andrew fixed the UHAUL turn in and we were off to rent a car in less than 10 minutes!! Their caring customer service lowered the incredible stress we were under from moving from South Florida, post Hurricane Ian, to our new (to us) sailboat here in Kemah, Tx. Our stuff is safe, dry and convenient to our marina.
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October 2022 by Chris N.
Used to be a great place. Under new management I guess. Ran by totally unhelpful people now. Dumpster is locked and not able to be used by tenants. Don't ask to leave your boat or anything for that matter outside for any length of time. I used to love the fact that I could pressure wash my boat there. High priced too and a huge pain in the a** to get to with all the construction on 146. I wish I could give 0 stars
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September 2022 by Cidnie Carroll
The property manager Andrew Littlejohn was knowledgeable, courteous, friendly and efficient. We were able to move into our unit immediately as the facility has been kept clean and move in ready. Being able to set up automatic payment makes billing seamless.
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August 2022 by Rancor
Good customer service with easy online options. Facility is a little older but its great for the price and for my current needs. 5 stars