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March 2024 by J S B
We stopped in for an ice cream treat on my wife's birthday. I guess we fo enough business with DQ, that they sent her a free treat. We showed them the email for the free treat, but they could not honor it. They said they are part of the Texas DQ. This is where the email came fromThey still could not make it work. These website problems happen all of the time. They have our rewards account all screwed up. It just deleted $15.00 in rewards yesterday. I guess we will contact corporate again with these issues
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March 2024 by Will hughes 1981 Kaufman texas
When I see the name DAIRY QUEEN I'm specting some DDs but they only had sammiches. Still good
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January 2024 by Cheryl Till
Friendly service with a smile! Never get tired of Reese's blizzards! Location hard to find, need more signage once you exit the highway.
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October 2023 by Caleb Loden
Thank you for the Texas bread, plastic tasting gravy and rock hard chicken strips Dairy Queen. This location ruins my childhood memories of Dairy Queen. Service is ALWAYS slow and food is ALWAYS wrong. Shame on this place and shame on the manager for keeping such terrible staff.
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October 2023 by Bonnie Hodgson
I can not understand how this place can consistently mess up such simple orders. I come to this location when I just need a Diary Queen burger because it's closest to my house. I am tired of having to order something I don't want because I can't trust them to make my food correctly. Unless you look forward to having to finish making your own meal DO NOT GO TO THIS DAIRY QUEEN.
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August 2023 by Lorie Stoker
This was my first time visiting the Dairy Queen in Kemp, TX and I was very impressed by the professionalism of the employees. The service was fast and friendly, and the food was delicious. I highly recommend the caramel moo-latte. I give it a *chef's kiss*
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July 2023 by Diane Zamberlan
Always a treat. Very long line and kinda slow service.
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July 2023 by ahmeera bennett
Horrible customer service they are racist and didn’t fix my problem with my cold food they gave
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June 2023 by Donna Patton
We drove to the drive thru at 8:27 pm to place an order for a sundae and were told they were closed. Refused service.
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May 2023 by Alyssa Watson
They gave me my order wrong for a 93 cent blizard
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May 2023 by Crystal Horton
I went through the drive through on 5/8 around 4:30. I ordered a large fry. The drive through cashier was beyond rude. I said hi and thank you. All she said was the total cost. I looked in the bag and the large fry was only half way full. I asked her to please fill it. She just walks off and says nothing. She came back with the fries and I said thank you very much and again she ignored me, not one word from here. Horrible service.
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May 2023 by J. S.
I wouldn’t normally give 1 star for something so trivial but this is Dairy Queen and you would think that you could order a banana split or banana split blizzard and not be told “sorry we’re out of bananas “ not once, not twice, not three times, but 8 times in a row over a period of several months. I can understand this happening on the rare occasion but 8 times in a row is ridiculous.
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May 2023 by Cassie
The staff is so kind and amazing, considering they are always busy. Food is always fresh.
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May 2023 by Richard Bacon
Slow. Say in the drive through for 20 minutes without it moving. I was the 4th car back so I just left without ordering.
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April 2023 by Robb Joseph
I've purchased the DQ Dude sandwich at several other DQ restaurants, but this one was hands down the best! Keep up the good work.
