O'Reilly Auto Parts is a helpful and reliable store that provides great customer service. Staff like Tyler and Alex go above and beyond by helping customers with battery replacements and offering useful lessons. Alex, in particular, demonstrated dedication by installing a battery in the rain after learning how to do it from YouTube, ensuring the car started again. The team is quick to diagnose issues, as shown when they helped a customer with a check engine light and got them back on the road. Customers often find the staff knowledgeable and friendly, and the store usually has the parts needed in stock. If not, they assist by directing customers to nearby stores or ordering parts. Overall, O'Reilly Auto Parts is a place where customers feel cared for and supported, whether they need simple parts or complex help.
Here in the O'Reilly in Kennedy tx ...you find everything you need when it comes to auto parts..very helpful,professional personal...and would u believe me that they had a cook out to give back the the customers...check the pics I posted...honestly this made my day ❤️
April 2026
Great Auto Parts, A Little Pricey On The Part I Needed, But The Parts Person Was Very Helpful. Thanks Guys
November 2025
Great customer service ! Didn’t get the name of the guy and lady that helped me yesterday morning but they were so helpful and even installed my battery for me. Thank you!
