CubeSmart Self Storage in Kennedale is a facility described as offering fair priced, great sized storage units. Many reviewers report having an amazing experience, with top notch and absolutely kind customer service. Multiple tenants, some for over ten years, highlight the fantastic, hardworking employees who go above and beyond, value customers, treat them like family, and provide awesome care of the property. The staff is noted for being helpful, keeping tenants informed, and making them feel like more than just a customer. The space is called accommodating, and tenants feel their belongings are safe, with no issues reported like break-ins or floods. The process is convenient, allowing bills to be paid over the phone. However, some note that after a corporate buyout, prices increased yearly. Despite this, the exceptional customer service at the Kennedale facility is a repeated reason for staying, with the employees being called a treasure. The facility is highly recommended.
Sha’, the property manager, was super nice and very helpful. She made the process of getting our first storage unit quick and easy. I highly recommend this place!
May 2026
Extremely helpful and I highly recommend this storage facility as long as Shai is there running it! Great experience
November 2025
I have been with CubeSmart with this particular location for 4.5 years and they have been amazing. Shay is really nice and helped when I was locked out of my storage unit with the best customer service. She keeps the location so neat and clean. I highly recommend this storage unit to keep your belongings.
