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November 2023 by Traci England
Always professional yet friendly. Also were able to help me financially, as well as creating a quality product.
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November 2023 by John Greenwood
Very nice dentist office. Polite staff, and the on time waiting in the lobby was only 3 minutes. The hygienist listened to my concerns and gave me a great painless cleaning.
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November 2023 by Brenda Allert
My doctor is amazing. Dr. Dylan Feigenbaum. He explained every thing and made sure that I understood and was comfortable with the info. Answered all questions. No pain and very little discomfort. Thumbs up.
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October 2023 by Darla Marsh
The staff was punctual and courteous for the most part. The radiologist was hard to understand because she talked too fast and had a mask on. She was very efficient at her job. The hygienist, Cody, was very good. He explained what he was doing and then asked if I had any questions. The doctor was very nice and helpful. The account manager just told me the total amount and asked if I wanted to make payments. She didn't explain anything on the bill but said it covered everything I had just been told by the doctor and hygienist. I have many questions. I was given a discount of about 10 percent.
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October 2023 by Jonathan Mcclure
Never had any issues. 2 extractions so far, both painless. Staff is professional and courteous. They will call to remind you of your appointment. I like how they discuss a dental plan with you. The financing options are great. All in all, I am satisfied.
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October 2023 by Andrew Phillips
Great staff! Friendly and knowledgeable doctor& hygienist. Dr. Dillon did an amazing job explaining not only what he was doing, but the reason behind it. The manager was extremely professional and kind! Will definatly be using Aspen Dental for all of my future work!!
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September 2023 by Larry Bishop
I had the unfortunate experience of having all my bottom teeth removed in one sitting but I had to let people know that I was very fortunate to have Dr. Dylan and Jasmine taking care of me. The Dr. took his time, made sure that I was comfortable and made every effort to keep me pain free. Which took ALOT of time. I really don't know how to describe how fantastic Jasmine took care of me the whole time I was there. They are VERY fortunate to have someone that takes pride in her work and goes out of her way for the patient.
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August 2023 by Melissa Vollmar
I am usually terrified of going to the dentist. Here they where very nice and fast. Help with the anxiety alot when your in and out of a place your terrified of. Definitely will be going back to get the rest of my dental work done.
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August 2023 by Olivia Ester
I would never even give this chain dental company one star, except that you have to put something on here to get your review published. I have always had very beautiful teeth. I haven’t had a cavity in over 20 years. I always stay on top of my cleanings and brush and floss frequently. My husband recently got dental insurance so I decided to go with the dental company that is on the insurance which is Aspen. My first clue was when I called the office a scheduling company answered the phone and right away told me that I would have to have an extensive evaluation before I could get any type of cleaning , so that the doctor and hygienist could decide what type of cleaning I needed. I have never needed anything other than a regular cleaning in my life. I went into the appointment and the nurse took 15 x-rays and two head scans. I couldn’t believe this was all just for a regular cleaning . Then, as the doctor reviewed them with me, she said I had periodontal gum disease I was shocked because I just had braces put on in my orthodontist and Bernie never said one thing about this. They went over each tooth with a little wire and tapped my gums, and then told me that my gums are inflamed and bleeding . I mentally noted that they had a little wire and were scraping my gums as they went by and not to check for cavities or to remove tartar. I know exactly what that feels like and I know the instrument that looks like that. They also told me that I had bone deterioration which I have cancer so I just had a bone scan done today actually and I have very good bones , so I thought that was strange. After telling me that I would need a deep pocket cleaning and antibacterial paste put on my gums. They also told me I would need to speak to the financial advisor before they could go forward. I knew all this was coming. I spoke to the financial advisor, and after my insurance , I would be charged $1500 for the cleaning and periodontal treatment. I said no thank you and had a friend come pick me up I told my friend all about it and she was shocked because she told me that she came there for free evaluation and they told her the very exact same thing and she is 15 years younger than me. Then right away I called my orthodontist and he called me back and told me he reviewed all of my x-rays that I just recently had and he sees no such thing wrong with my gums or bone. I also called the company that I had been using for the last few years to clean my teeth and they said that I only required a regular cleaning And that I had very good teeth. Needless to say I will be going back to them for my cleaning. I will just pay out-of-pocket which happens to be $99 compared to the 1500 with insurance. BE YOUR OWN ADVOCATE WITH DRS AND NEVER NEVER GO TO ASPEN DENTAL!
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August 2023 by Kathy
I would like to thank EVERYONE at Aspen dental for such wonderful work! They did an amazing job!!! I feel so much more confident with the beautiful smile they gave me !!! Thank you so much.
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July 2023 by Tammy Goines
I would like to thank the Staff at Aspen Dental. Everyone was very professional and friendly. I have very bad anxiety about going to the dentist. After being there and talking with the staff I was so relaxed. Dr. Dylan removed 4 teeth and I did not feel anything. Even after the numbing was gone I was not in any pain. So excited to go back and get my dentures!!!!!!!
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July 2023 by Kona Wahoo
Aspen Dental is only interested in selling you an expensive procedure and that's about it. Had a very unsatisfying experience at the Kerrville office and would warn anyone considering using this office to think twice about it. They told me unless I agreed to a specific and expensive program they would not clean my teeth. Will be searching for another dentist who listens to the patient and is not beholden to cooperate greed.
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May 2023 by Ruth Menchaca
I came in with a double tooth pain, for some reason they didn't address the pain just wanted to let me know what kind of a dental plan I needed. The second time I came in I saw a dentist and took care of my pain and Chloe actually had me aware of the most reasonable plan and solution that fit my financial need thank you Chloé and the dentist and assistants yall pulled through and I thank them.
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April 2023 by Jasmine M
Dr. Dylan and his assistant Kayla were fabulous today whilst working on my Crown prep. What I enjoy most is that they always have a smile and are very friendly.
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April 2023 by Chris J.
Charge 5 times what other dentists charge. Not offering affordable alternatives. Wish I'd read all these reviews before I wasted my time there