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October 2023 by vicki clancy
I trust them. They do not take advantage. They are fair priced. So glad to have a mechanic shop that is trustworthy!
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August 2023 by R
Always pleasant to do business with.Highly recommend!!!Services: Transmission
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July 2023 by Roxanne P
Wow, wow, wow! We are so pleased with this automotive business. Friends told us about this garage, and being that we hadn't found a reputable place since relocating to Kerrville 5 yrs ago, we decided to give them a try. Mack, the service manager, was friendly and honest. He quoted a reasonable price, and we got our vehicle back sooner than anticipated. Great local business.
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July 2023 by Brandon Brown
Everything went how you would hope it would go. I was quoted a very reasonable price for maintenance work as vehicle approached 200K. Work was done and a couple other problems were pointed out that I needed to check on but I wasn’t pressured to have them do it right then. Good, honest people who do good work.
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June 2023 by Tammy Wren
Balser's Automotive provides honest service and are very reliable as well as friendly.
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May 2023 by Dina Santana
I don’t know how they have all these 5 stars. The moment I walked in they were rude.
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March 2023 by Tilly R.
Finally, after several years in the area, I found an automotive repair shop that that I trust. Baler's is my repair shop from here on out. They are courteous, professional and fair. I took my Toyota Highlander in for a brake check and a checkup for a trip to Colorado. The brakes were fine, the grinding noise I heard was the ABS kicking in, and the car is good to go. No charge, I will be back with my Toyota and my Dodge Dakota any time I need help with either of them.Thank you so much for your assistance! I hope I don't have to see you soon, but if I do, I am sure I will receive the same perfect service.Tilly Reed
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February 2023 by Wade Toole
So here's my story. I have been going here for the better part of 3 years whenever my truck (2000 Ford F250 210,000 miles) has had an issue in the past. I had scheduled an appointment for a long overdue brake job front and back for January 2023. A few days before my appointment the service engine light started coming on and the truck would intermittently throw itself out of overdrive. The mechanics were able to rule out that the transmission was not causing this and that a bad ignition coil was at fault. Amazing service amazing people they are a decent place to do business with. Also on my brake work they advised that only my rotors needed to be replaced. They didn't try and sell me new pads, ABS modules, calipers or anything else. Their prices are fair and they are a very honest and reputable business.Services: Oil change
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February 2023 by chad parker
They did a fantastic job and in a timely manner. The price and service is great!Services: General repairs & maintenance
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January 2023 by Becky & Donnie Jarratt
As always we were very satisfied with the service at Balser’s Automotive. They were prompt and very knowledgeable in repairing our car. We will continue to use them for all our mechanical service needs.Service: Auto engine diagnostic
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December 2022 by Michael Gilliland
After a recent oil/fuel filter change and tire rotation, I was disappointed in the 100% markup on oil filter 75% markup on the fuel filter from what you could buy at a local car parts store. This amounted to over $50 above the retail price. I have not experienced that type of markup at any other car repair shop I have ever used. Once burned, twice shy. It is extremely unlikely I will ever take a vehicle to them again.Services: Oil change
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October 2022 by Melanie Middleton
Excellent, honest service. I’m happy I have found a place that I can trust for my vehicle maintenance!Service: General repairs & maintenance
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August 2022 by Mackenzie Tietjen
Horrible experiences. Took two different vehicles here two different times and both times they wouldn’t believe us that something was wrong. “Couldn’t replicate the issue” and STILL CHARGED US even though they “couldn’t find anything wrong.” But they obviously didn’t do a complete inspection because the car completely died 1 week later.Services: Vehicle Inspection
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July 2022 by Anna Bernal
Well as til now they were alot of help when they got to working on my vehicle. I do appreciate the job well done. And any future work I will definitely be going to you. They gave me the problem and they called to update me on two occasions and did a good job. Thank you, I hope we don't have to go again to soon. God bless you all.
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July 2022 by Treva Hardeman
Great people, fair prices. Got me right in and out same day! Very impressive.