-
October 2023 by Angie Falzarano
Do not go to this store. It's always closed because staff doesn't show up. When I complained to customer service and asked to get my free earrings online since the store isn't ever open, they sent me another coupon to use in store. Now the store won't honor it because they didn't send a barcode. Spent over an hour trying to straighten it out. CS said they would send me a Bar code (per the assist mgr) and still haven't received it. Now they just put in a work order to figure out why. So I am missing out on my free earrings because this store won't honor the commitments and staff are no shows. Drive to la cantera don't waste your time in the kerrville store.Customer service is trying to tell me to go to another store refuses to make the earrings available online. Either make available online or staff your da## store with people who show up!. I'm not driving over an hour to San Antonio to get the earrings.
-
June 2023 by charlene harrison
Small store but the staff is always friendly. They do have a fair selection of items for being such a small store. Deals are always great and sales are as well.
-
August 2022 by Cathlyn Eudy
Perfect jewelry accessories for school.
-
March 2022 by Lala's Gems
Greedy, heartless company. Gun malfunctioned while piercing my daughters ears. Still pierced it though. Came back after her ear healed to get repierced and the BEST they could offer was 10% off after stabbing my kids ear and putting her through unnecessary pain. Please do not patronize this GARBAGE company.
-
December 2020 by Tequila Tinnin
Me and my friend got her ear pierced here, and her ear got a terrible infection. DO NIT GET YOUR EAR PIERCED HERE! Go to a professional piercer!
-
March 2019 by Julie Moore
Wonderful cute items trendy
-
March 2019 by Brenda Gutierrez
Got my daughter's ears pierced. Associate was friendly and patient.
-
February 2019 by Jan French
Fun fashion
-
November 2018 by Regina J
Small store, but nice.
-
August 2018 by Simona Rodriguez
When I went to buy a necklace no one answered so j could buy it I ended up not buying it
-
June 2018 by Breana Behnsch
What girl DOESN'T love Claire's!?
-
September 2017 by B H.
Stopped to check on a pair of sunglasses. No acknowledgment of my even walking in or looking around for merchandise. Salesperson was involved in piercing..understandable, but never a word to me, new customer. Another customer, obviously friend of salesperson, piercing own nose in mirror behind earrings. Very off-putting and weird!! Got out of there.