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March 2024 by Rex Dickerson
Get my blood labs drawn here. Fast,friendly, and convenient. I have been coming here for years and will continue to do so.
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February 2024 by Deanna Thomas
Have always been quick in and outA definite plus: not a miss!
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November 2023 by Rissa Miller
Great and prompt assistance. Painless blood draw. Great experience
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June 2023 by B C.
They do some kind of paperwork here in the mornings. It doesn't matter whether you are the only person here or not. You will be waiting an hour before they call your name and take your paperwork. I only came here because it is cheaper than Peterson. I think this county has enough people to warrant an independent Quest location. Quest has an excellent portal. You can get a range of all your results from decades as well as current results.
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June 2023 by Katie Jebbia
I've been here a couple of times now and the service has been great and the discounts for self pay/ pay in full at time of service are excellent. They have a very talented staff that make having your blood drawn very easy.
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June 2023 by Erin Davis
Very quick, with or without appointment. The lady working Tuesday morning (May 23, 2023) was very polite and efficient, I wish I remembered her name! I’ve also gone to the Boerne location, which was great too. I’d recommended CPL (over Quest ?). Thanks!
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April 2023 by kathleen richards
Great staff but way under staffed. May want to go early since often is a wait time
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March 2023 by J Brandon
I went straight from my physician's office to the CPL lobby. There is a check-in kiosk that you enter your name. They got me to the back area in just a few mins. The staff person found my vein quickly, and I was out the door in no time. Tip: you will need to wear a mask, so bring your favorite, or CPL will supply you with the cheap kind.
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March 2023 by pam chennault
Amazing staff, clean environment
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March 2023 by alanna camille
No appointment and was seen in a very timely manner. Very fast and easy experience. Nice and knowledgable staff. I will definitely go back.
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March 2023 by Oscar Herrera
Schedule an appointment and don't wait.
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May 2022 by Merilee B.
I went to see a very expensive ENT specialist at the end of allergy season. I had quite a lot of nasal swelling and mucus and a blocked ear canal. The doc took a deep swab sample to culture, which involves applying lidocaine, waiting 15 minutes for the numbness to take, then putting a foot long swab up my nose. The strategy was to get a good sample of what was in there so he could know precisely which antibiotic to prescribe to target the specific problem, rather than the shotgun approach. Well, on my follow up visit he tells me the lab checked for one thing only, which was not helpful as the doctor already knew we were dealing with that, and then disposed of the sample, so that checking other cultures was impossible. In other words, a complete and utter waste of my time and my money and my insurance money as well as the doctor's time and that of his staff. The ENT did not argue with CPL about paying for something that was screwed up. He offered to take another sinus sample, and that would involve billing my insurance again, not to mention my time and discomfort. And it's possible, if unlikely, the insurance wouldn't pay if they saw the very same expense a couple weeks after the first and I would then be liable for the bill. I am furious that no one advocated for me, and to my knowledge the lab offered no refund or sincere apology. It is possible that the ENT's office screwed up with the lab order. I have no way of knowing. Since I am not the one who ordered the lab work, I'm pretty sure they wouldn't send me a detailed account even if I asked. I am so fed up with the state of unhealth care in this country. Everyone wants a lot of money and know one is accountable.
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March 2022 by Samuel Rodriguez
Friendly girls. I have always received great care. Diane Rodriguez
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March 2022 by Melissa Parish
Well, the lab is great but way understaffed. It's not the phlebotomists fault, they just can't keep employees.
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March 2022 by Stephanie Aycock
I called ahead & verified they had my order. Waited while they searched. Never found it. Had to call Dr. to get order.
