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January 2024 by Zubin Mory
Room cleaning was missed even after requesting the cleaning attendant.
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January 2024 by Jami Brown
Stayed due to becoming a Hilton rewards member. Travel to Kerrville biannually to see family. Will not stay here again because of bed.Pros: free breakfast, clean, helpful staff, large sizes of products available in the room.Cons: bed was very hard and the pillows were small and had very little filling, making sleeping very difficult and waking up sore (im 30 ?) The towels were okay but definitely old and scratchy. I have stayed at other hotels along Sydney baker and the beds are comparable to motel 6 and lone star. ?
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December 2023 by William Rogers III (Will)
Easy choice being so close to I-10 and overall decent, but our AC broke the 2nd night so I didn't get much sleep.- Quality for price: bad: broken AC was a bummer- Breakfast was good!- Atmosphere: fine- Noise level: not bad, couldn't hear neighboring rooms- Lighting: lobby very bright...- Cleanliness: meh. Dirty towel stayed in hallway for a day- fridge worked great- sauna here (didn't use)- Beds: mattresses and pillows were uncomfortable- Bathrooms: fine!- breakfast Seating: plenty of sofa chairs and tables and high chairs- Outdoor Seating:- Outlets: Not too common in the lobby- Car parking: plenty- AC: ours broke...- We went to HEB nearby for groceries.Rooms: AC broke 2nd nightWalkability: Sidewalk on road, but next to super wide road, few crosswalks
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December 2023 by Chris Williams
Comfortable bed, clean room, and pet friendly.
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December 2023 by Greg Provchy
It was a very nice clean stop for the night. A very per friendly location for easy walking and very comfortable beds.Rooms: Very comfortable beds and clean.Safety: I felt safe at all hours.
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December 2023 by Michelle Padilla
Unclean sheets and towels. Fitness room is very small. Rooms are more updated than some other hotels in the area.
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November 2023 by R E
It's a good place to stay nothing too fancy!
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October 2023 by Anthony Murch
If you want to sweat while you sleep this is the place for you! The thermostat is motion activated. Entered the room and it was 79 at 8pm. It cooled to around 75 by the time I went to bed. Woke up sweating a few hours later as the thermostat sensed motion and well it turned off but when you get up sweating at 1am all the sudden it comes on! Never got below 72. Yuck…
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September 2023 by Ashley Taylor
Fitness room was lacking, suana broke, we received a rash, charged $50 for towels used to clean food , and no management on
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September 2023 by Critical Rick
It was not the price advertised..$146. We paid $216 but the room was huge and clean.Beds - 5*Pullout sofa - 1*AC - 4*Shower - 5*Front Desk -3*Couldn't get breakfast because there was too many people. Overall 4 stars
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July 2023 by Kick Rocks
Rude customer service rep. I was just asking about pet policy before we made a reservation and he was barely audible, snippy when I asked him for confirmation, and then hung up on me when I asked about size restrictions (our dog is 50 lbs, so it's a common issue). Glad we called ahead. FYI, "pet friendly" means small animals only and for a fee. ?
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July 2023 by Bobbi Lopez
Guest service at the front desk by Manoj was excellent, he helped me get my stay added to my Hilton honors account which took a little extra time and didn't have to. Our room was very clean, the breakfast was excellent. We had a great experience and look forward to coming back and staying at this hotel.
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June 2023 by Anthony Shepherd
The property is great with clean rooms! But the front desk has to improve their attitude.
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June 2023 by Amy Rash
We stayed here over Memorial Day Weekend after sleeping our way through the bulk of pet friendly hotels in Kerrville, and I will say Hampton Inn has been the best thus far. I love Hilton’s online check in, especially since we normally arrive late at night.Our room was large, clean, new looking, and best of all quiet even though it was next to the kitchen elevator. You never would have known!We sampled their continental breakfast and that was nice too. We look forward to utilizing more of their amenities next time - like the sauna!In being pet friendly, that was easy too. They also have a nice lawn near the parking lot for the dogs. Overall, we enjoyed our stay and will definitely stay here again.
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June 2023 by Sara Button
Literally everyone is so nice here. The guests, the staff - everyone. Inspired me to leave a review! Definitely worth a stay in youre in the area. Big plus on being pet friendly! Was nice to see doggies in the lobby - made me miss mine at home! ❤️