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January 2024 by Herbert Lapetina
For 10+ years I’ve always gotten honest, work, fair pricing, and great customer service.
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January 2024 by Craig Johns
Moss Motors is first class and always have safety as their priority. They are simply the best.
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January 2024 by lillie alcorta
Such friendly n helpful staff at front desk. Staff member Dallas brought us home n helped unload groceries since our truck was left behind n get fixed
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December 2023 by William L.
I needed an alignment from my vehicle (new tires) and wasn't confident in the dealership to do it correctly. I've used Moss for some other things in the past so figured I'd get it done by them. Great experience!The appointment time was kept by them, and their estimate of time was spot on. They actually completed the work a little ahead of time! Friendly people, from the counter to the mechanics!One of the best places to go for your automotive needs! They aren't cheap, but when you want the assurance of having work done correctly and a place that stands behind their work, this is the place to come to.And my vehicle alignment wasn't bad at all, but I can definitely feel the difference over rough roads. The confidence that I have in going into the winter months knowing everything was done correctly is comforting, and for that, I thank Moss Motors for keeping their high standards.
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October 2023 by Tom Tube
I've found an honest mechanic! You can end your search here.My car was promptly serviced. The repair was expertly diagnosed followed by a phone call to advise me of the necessary repair costs. No surprises and no creative upselling.My car was ready when they said it would be....and it's really fixed.I would recommend that you give them a try. You won't be disappointed.
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October 2023 by Stacey Sloan
I had my brakes replaced with Moss Motors Kerrville. When I was driving I noticed a weird noise coming from the driver side tire. I called Moss Motors right away and explained to Ann about what was going on and was told I could come in at 4:30 to get it checked out. A guy took it for a test drive and said it was just my struts that needed replacing at $1100 for the front end. I don’t like confrontation, but I’m a girl that likes to try and work on my own vehicles and even though I’m a female, I know enough to know the noise I was hearing was not my struts. The lady is the office (not Ann, she’s so so nice!!) was irritated with me and just told me the same thing the other guy inside told me that it was just the struts. I left upset because they didn’t even really look at it to determine what the noise was. I went to a different mechanic who let me know that the tech at Moss Motors had bent my dust plate when he changed the brakes and it was rubbing up against the rotor. Easy fix! He actually took the time and had pride in his job to help me figure out what the noise was coming from. I will not be returning or referring anyone to Moss Motors ever again.Service: Brakes
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October 2023 by James Moore
Super nice front office staff. Quick, reliable service and inspections!Services: A/C installation & repair
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October 2023 by Gina F.
Excellent service! Prices are reasonable and fast turn around. Friendly staff. We've been using them for years.
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August 2023 by Cece Parker
Consistently wonderful service for my Toyota Prius. I go out of my way to patronize Moss Motors, and totally trust them with the care of my car. Quality and professional workmanship at a fair price.Services: General repairs & maintenance
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July 2023 by Daniel Leon
I went to Moss Motors on recommendation and from my experience sometimes this works out and sometimes it doesn't. This time it worked out; they inspected my car, found the issue, and gave me a fair price. After working on it, I did notice that it had a new issue, that's when the worry kicked it. I called Moss Motors and let them know that a new issue turned up that didn't exist before I took it in; they inspected it again and made an adjustment to my vehicle. Now my car is running like new. Moss Motors didn't deflect the new issue they reexamined the previous issue and made adjustments accordingly. That's what makes it a fair price, when the Integrity of the work matches your pocket book. Makes everything worth it. Definitely a 5 out of 5 stars place to go.
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July 2023 by Walt “Waltsgm” Moore
We brought our vehicle to Moss Motors because we were having a electrical problem.After just a few minutes they had the problem solved. It turned out that a "Rubber Lizard" on our dashboard was covering a sensor.We moved the Lizard, and everything was working fine. Marvin and his crew to the rescue. lolService: Electrical repair
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July 2023 by Tom Talley
Moss motors has a good reputation in Kerville for helping stranded motorists. Unfortunately the day we were there, they were unable to schedule us the next day. They recommended two other places, one of which was superior automotive, which did take us the next day. I'm marking moss a 4 only because we didn't get to be repaired by them. Their help in the phone rates a 5 for customer service.
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June 2023 by Ethan Reeh
Absolutely horrible spent 3600 dollars for them to fix absolutely nothing. Took it back there twice for them to tell me that it’s fixed and they couldn’t find any issue but when I took to another shop they found it in 30 minutes. do not go!
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May 2023 by Jennifer R
Love this place! We have been taking our vehicles here for years! They treat you with care. They don't charge you for things you don't need. Would definitely recommend Moss Motors to anyone!
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April 2023 by Susan Roetter
We have been going to Moss Motors for many years. The service and staff are excellent. We have always been pleased with the work on our cars. We highly recommend them.
