RBFCU is highly regarded as one of the best credit unions by its members. Many customers describe the experience as friendly and welcoming, akin to a small-town bank where staff treats everyone like family. Members appreciate the professionalism and assistance from staff, including specific mentions of a Member Advocate who effectively addresses needs and questions. The Kerrville Branch, in particular, is noted for its outstanding service. Customers have enjoyed secure and accurate management of their accounts over the years, reinforcing their loyalty to RBFCU. With excellent car loan options and a commitment to serving the community, RBFCU stands out as a top choice for banking needs. Overall, members express strong satisfaction and trust in RBFCU, emphasizing its dedication to customer service and community values.
Best bank we have ever used or associated with. They monitor my debit card faithfully.
July 2025
Best bank I've ever had. Bar none. Erick was fantastic! It feels like a small town bank where everyone treats you like friends and family. Thanks. RBFCU! ALSO, absolutely FANTASTIC car loans!!!
July 2025
I've never have had a bad experience with RBFCU. I have always been treated with respect and very courtesy.
