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April 2024 by Roger Mead
Cashier/Manager had terrible snotty attitude toward a customer before us and to us.
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April 2024 by Reina Funderburg
Drive thru computer is doesn't work so they cant take my order. ? the service inside will be just as bad as it is outside.
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April 2024 by Jacob Ramirez
Food was horrible I ordered a full soft toco with meat and all I got was a veggie toco .not pleased. Toco bell is shiesty on there meat. This happened to me the last time. Not happy.
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April 2024 by Brian Baird
Want to know how you can tell when a business does not deserve your money or time? Just visit this Taco Bell, and you will see just how little they care about anything. I know, it’s Taco Bell, you get what you pay for, and that is exactly what I got, a bag of food that looked like it was packed by a wild animal in a fit of anger, why in the world am I surprised that they packed two pounds of food on top of a Mexican Pizza??
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March 2024 by Tabitha Vargas
Not only did the workers and shift manager miss treat an elderly man that could not use the kiosk but they were so rude to me! They not only told me I could not order at the register ( because they just don’t take orders) but the kiosk they had me start on did not work and after 15 minutes of asking for help with it , another employee came out from the back and said “oh that one does not work only the other one”. The girl with a braid I assume was the shift lead or mgr. rudely told me how to make substitutions and then I said thank you and I would finish on my own because she looked so upset I even asked for help. She then proceeded to mock me and say “ are you sure you can handle it”. With a big ugly expression on her face. I’m very disappointed in the customer service at this establishment and I look forward to submitting the photos taken that will definitely show just how sanitary it was in there to the health department. Some of these kids have never been disciplined in their lives and it shows shame on their parents! I know nothing will be done but at least people can be prepared before going there.
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March 2024 by Mr Landa
Evening Manager was very unprofessional needs to learn social skills how to talk to customers and needs to learn to fix the problem instead of making the problem worse and are not sapose to be giving there own apenion about the problem and making it worse with the customer that is how you loose
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March 2024 by Rebecca Rossiter
Manager was very unprofessional and
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March 2024 by Anson Nelson
They were polite enough to walk me through how to use the kiosk and make an order. Best Mexican food in town!!
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February 2024 by Anna Glover
Hi, my name is Anna. I live in Fredericksburg and I drive 22 miles when I go into Kerrville Texas and when I’m there I always like going to Taco Bell cause we don’t have one Here In Fredericksburg. I have been disappointed three different times I will not be going back. I have asked for a bean and cheese burrito with onions all three times, I have never gotten my order right the first time was bean and cheese no sauce no onions second time no sauce no onions again this last time the beans were dry no cheese I asked for extra onions and never received those and no onions were on the burrito and no sauce . When I was in there, the second time I walked in instead of driving through the register was not working so they had me put in my order through the kiosk. I was looking for a particular item, and the gentleman came over to help me because he did not know that you were no longer serving The cheesy fries unfortunately the gentleman young man I don’t know when he last took a shower or washed his clothes and as a manager you would think that they would’ve spoke to him for you to smell as bad as he did. That means that no one has spoken to him , so I smelt that before I got my food. It’s a shame because I do like going to Taco Bell. Thank you.
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February 2024 by James Schelsteder
They have staffing problems for sure! The female store manager can be a little rough ive heard her yelling at her employees a couple of times while i was picking up an order. Granted they might deserve it a little but customers dont wanna hear that. They are never busy maybe its because of this and the employees are kinda unprofessional to say it nicely
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February 2024 by johnny kruse
They don't serve the dining room till drive thru is
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January 2024 by Rob Harris
The food had no taste but the remodel was awesome and the drinks were
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January 2024 by Chris Maree
I had an issue with my order but, the manager Crystal went above and beyond to make sure my order was taken care of. This is now my goto taco
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January 2024 by Laura Mcilwain
Once again I went to Taco Bell which advertises that they are open until midnight? What they don't advertise is that they don't serve food until midnight! So if you aren't serving food until midnight then don't advertise that your open until midnight! And if you do serve food until midnight then your night shift needs more training and possibly a better clock! This is the third time I've been turned away at 11:50! So again please advertise correctly so that you aren't wasting anyone's time!
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January 2024 by Kayla Harris
What a joke, no meat in