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June 2023 by Kelsey Stratton
This bank does not honor Veteran IDs. We were able to cash an employment check with a temp paper ID for a month. When we came back while waiting on the hard copy of the ID we were turned down quietly rudely. We went back when we received the ID card, govt issued. We were then turned down by a new girl stating she would have to speak to her manager ( the same girl that was rude i am assuming) she then said oh yall came over the weekend. I said yes but now we have the ID. She said okay well that is only an insurance card , not a valid ID? she made a copy of the ID and said they would call us the following day. No call. I rarely review but banks honor our veterans and its not just about that, it was the disgusting attitude that came with it. Anyhow, we went down the road and opened an account with the ID at a bank that supports our vets ❤
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December 2022 by Shane
Great costumer service but most inconvenient hours of business. Makes it hard to have a business account here.
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December 2022 by Tray Tyner
Great people that care about their community!
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August 2022 by Lou Marley
My daughter who is 3 months in Portugal signed over a $100 check to me which TC Hill Country Bank refused to deposit without her ID. My daughter is in Portugal so that's impossible. They didn't even bother to call the bank to see if funds were available. Taking my biz elsewhere.
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June 2021 by Sean Rafferty
This is a great local bank with people who know their jobs and are eager to help. A great alternative to the giant faceless banks everywhere else.
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January 2021 by Joe Ortiz
Don't involve your family. Their records are not accurate enough.
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October 2020 by Gordon Green
GREAT BANK--A real person answers the phones ! Everyone from the tellers to the CEO treat you like you are the #1 customer !! THANKS
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July 2020 by Kyle Bond
The best bank in town. Local pros.
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July 2020 by Courteney Miller
We have our business accounts through this awesome bank and have been extremely pleased with the level of customer service we recieve at THCB! Knowledgeable, friendly service and always willing to help!
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July 2020 by Arnie Segura
Very friendly people.
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January 2020 by Preston Bowen
Love this place. Gorgeous to look at and be in and Mr. Thompson is just a swell guy .
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January 2020 by Moongown
Good, informative staff. The can handle any banking or financial needs you have.
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January 2020 by Rough Vine
Best bank and customer service that you could ask for.
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October 2019 by Suzie Peterson
Great Bank!
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December 2017 by Laura Kiker
I am new to Kerrville, but not to the banking world. I chose Texas Hill Country because of the staff. They always treat me as if they have known me forever and it makes me know my money is in good hands!
