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January 2024 by Shirley L.
This Walmart is not much different than other Walmart Supercenters. It serves the local community(íes) and have a variety of goods. I can see room for improvement with checkout using tap pay etc. Overall you can know what to expect when you visit a Walmart Supercenter.
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April 2023 by Cheryl W.
I ordered a plug in massager via shipping. I received a USED, OPENED BOX, scratched up massager!
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March 2023 by clarissa r.
Sores pretty nice. All i have to say is give Brian in the garden center a raise. Every time i go there he is always so friendly and helpful!
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February 2023 by Melissa V.
Daisy was absolutely wonderful! I had clearance items & had a feeling they wouldn't ring up correctly. (This is Walmart, after all) So, we stood in line to check out w a person but after awhile we gave up & went to Scan & Go. Lucky for us Daisy was working! When we were overcharged, as I'd suspected we'd be, she came to help us. I apologized for being a bother & she immediately told me that I didn't need to apologize bc she loves her job! Wow! So refreshing & so rare to hear that. Thank you Daisy for being so friendly & helpful! I'd never be able to give Walmart 5 stars but I can't give Daisy anything other than 5 stars. I'd give her 10 stars if I could.
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January 2023 by Misty D.
This Walmart is a pretty weird layout to us and we have a lot of differently laid out Walmarts in our area. That being said, the Walmart app works with any Walmart and I was able to find anything I was looking for using the app to tell me where to go. But they have everything you need and better prices than some others. Use the restroom before you go, one of the most foul smelling Walmart restrooms I've ever encountered.... and that's saying something.
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October 2022 by Belinda M.
Today I had to wait in line in the ONLY check stand that was open for 25 minutes. There were four overloaded baskets in front of me and three huge full baskets behind me. I did not use a self check out because I had way too many vegetables to weigh. Long story short, the checker was TRAINING SOMEONE!!!!! She was standing there pointing to pictures of different peppers! Are you kidding me!! I felt if I opened my mouth I'd wind up in jail. I left my basket there and left. I called the manager from my car and explained the situation. She apologized and said they were short staffed (what else is new) she said she'd talk to the checker about not training while they were busy. Ok that's fine but I spend WAY TOO MUCH MONEY in this store and this situation is ABSOLUTELY UNEXCEPTABLE ! I will my grocery shopping at HEB from now on!
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April 2022 by S M.
WORST. STORE. EVER. I had once been with my children (Ages 3 yrs and 2 month old ) and had asked a female worker who looked a little young of they had a specific powdered milk brand I was looking for. This worker looked very young, she looked maybe 15-17. She was short and skinny with pale skin, black hair, and bright green eyes. I had asked where the powdered milk was for my son, and she had told me "In the baby section, where else?" and was laughing with another worker. I had told her I was looking for a specific brand and if they had it and she had told me "I don't know, go check" when I was asking HER. When I walked off she and the other worker were laughing and said inappropriate comments about my chest saying "No wonder she can only get powdered milk." I felt ashamed and embarrassed! Never want to come back again. The staff is so immature and rude.
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April 2022 by Joshua J.
Buy on Amazon. The staff, when you can find one, are not friendly or helpful. I've been to the electronics section quite literally over a hundred times and have received help/seen an employee fewer than five times. I wanted to buy a phone for my wife but no one was there. I've had to go out of the county to get help buying a product because the staff here are so unhelpful. Buy online.
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April 2022 by Diana R.
The super center in kerrvilkeTexas is THE WORST AND UNCLEAN STORE. Because of my business I travel a lot and have been to every store in each state...almost! I drive 46 miles to do business with the Boerne store and even do my medications there! I have sent pictures, and written letters but nothing is done...so if you don't care then why should I support local business?
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January 2021 by Wayne L.
I had called a few times to get information through associate and was hung up three times, I suppose I will just have to shop at a local store , I guess when you're this big it really doesn't matter one person
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January 2021 by Reid M.
Employees are not enforcing mask requirement. I see many people in the store not wearing masks, and when I asked some employees about it, they said they are not enforcing the rule. I called Wal-Mart two weeks ago and they said they would look into it. Nothing has changed.
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August 2020 by Susan S.
I had a very good shopping experience here. Visited twice in two days because I was helping my son freshen up a VRBO. I found things from salt shakers to shower curtains. Very good prices and plenty to choose from. Returns are very smooth. There was no line, and the young woman handling the transaction could not have been nicer or more professional. I left feeling very good about the store and the community.
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June 2020 by Dana P.
Went to the auto center and Mike was extremely rude I will never come back here again
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April 2020 by David N.
Well heck. I went to buy a bicycle. The web site indicated that they were the only store close by with this particular bike. A few weeks ago I drove from Bandera to San Antonio with my son to buy a bike at Academy and was disappointed. They had an entire wall set up for displaying bikes - it was empty. My son bought a consolation prize bike. Not necessarily what he wanted. I was smart (I thought). I used the Walmart app to shop the bike I wanted and the location it was in stock. I was an idiot for believing things would be different. The display was empty. I thought that would not be a problem; there was probably one in a box in the back. Spent 30 minutes trying to get help. Sporting goods associate told me to seek help from Tire and Lube. Tire and Lube counter told me to speak with a different associate in Tire and Lube. Different associate told me they didn't have a clue. Tire and Lube was not in operation at the time. Apparently one can catch the cornavirus from used oil. They had nothing to do and were not willing to accept anything to do. The heads of the Walmart associates were just as empty as their display shelves. In Kerrville and Boerne we don't experience the strangely dressed people, we experience idiots that should be working at a store they can succeed at - McDonald's maybe. Maybe. This store is an embarrassment to the corporation. Monkeys can do a better job than Kerrville residents. Save yourself some frustration and avoid this store.
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March 2020 by Brandy N.
Yet again Kerrville is not Leo friendly. Got off of my shift (in full uniform of course) and attempted to pick up 4 items and was refused entry by the manager "Cody". Two employees literally stated we are suppose to allow first responders in to grab minimal items. Yet the manager refused entry yet again. Internet states open 24hrs a day. If this is not accurate during this Corona Virus freak out it needs to be updated on their websites.