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November 2023 by Les Hassell
I’ve had my truck serviced here for a few years and considered All-Star Ford to be a good solid, no-frills service department that was convenient for me but that’s changed with the last two visits. Last time, I got my truck back from service, the white paint was covered with greasy hand prints as was the door panel and steering wheel. I mentioned it, said it wasn’t a big deal but felt like it was disrespectful for their staff to leave a customer’s vehicle that way and hoped it wouldn’t happen again - but here we are. This time, grease and dirt all over the door panel, steering wheel and even staining the seat. While I paid extra to have the tires rotated, they didn’t even bother checking the air pressure so who knows if they checked anything else. They even spilled oil all over the top of the motor and just left it there. I’m not a hard to please customer but I won’t patronize a business that doesn’t care about their customers or their Ford vehicles.
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November 2023 by Harold Shappell
I recently made my first purchase from Allstar Ford. I could not have been more pleased with the sales and delivery process. I have since had the opportunity to utilize the service department for routine maintenance and I could not be happier with that department too. I would highly recommend the team at Allstar Ford!
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November 2023 by Lane Schurbon
Didn't even buy from them and still felt screwed, went to trade in 2000 f-350 with 170,000 and they offer 3000. Also 2011 jeep mint condition and 7000. their website won't let me post pictures of my trade in's. Wonder how many negative post they block or remove let's see see.sliving in a small town sometime is not a good thing
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October 2023 by Tina Buschbaum
Justin is a great salesman. He took great care to have the truck I wanted ready for test drive when I arrived, and was very knowledgeable about the truck as well as alternatives. He followed up and was not ever pushy. He made my experience at All Star Ford very pleasant.
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October 2023 by Dale Shappell
Daniel and his staff at All Star could not have done a better job. They found me the exact truck I was looking for and provided it at an externally competitive price. I will buy from All Star again!
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September 2023 by Joy P.
I bought a 2016 F150 was told one thing by I assume was the manager at the time but when I had a part go bad my claim was denied because of a service I was not told needed to be done. I bought my truck at around 96,000 miles and this service was due at 100,000 miles which if I had known it would of been done! Now I am being told my warranty is no longer good and void, even though the old service manager who they fired promised me it would get fixed and now the new guy is stringing me along! The only thing I was told was to keep my warranty I had to do my oil changes with them which is way more expensive, Now they are blaming me for not reading my service schedule that I knew nothing about. So basically I wish I had never purchased my truck from there and will never purchase another vehicle from there beware!
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August 2023 by Jacqualyn Jackson
I can not thank Dee, my service advisor, enough!! She is the absolute best! Her and her team kept my very informed through out the process and made sure everything was taken care of! Will definitely be returning!!
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June 2023 by Toni DeRouen
Had an amazing experience with Tyler purchasing my new Bronco Sport! Completely seamless and painless process from start to finish. Let Tyler help you into your next vehicle!
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May 2023 by Kyra Graham
Had the B E S T car buying experience with Kilgore All Star Ford with my 2020 Expedition. They made the process fast and simple, with no hassling. We loved our sales man Tyler he was the best at getting everything done as efficient and quick as possible!10/10 would recommend
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May 2023 by Ashley Stephenson
Justin Brown and everyone that helped out was great! He had everything ready for us when we pulled up. 5 minutes in and out with our new Raptor!
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May 2023 by Bobbi Kay Noble (BK Noble)
Just purchased our truck from Tyler at All Star Ford. Was a pleasant and quick process. He was easy to work with and worked very hard to meet our requirements. We have purchased many vehicles over the years and everyone here was super. If you are looking to buy, give Tyler an opportunity to fulfill your needs!
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April 2023 by Taylor Hamlet
Five stars! Justin Brown & his team made this process easy, fast, and enjoyable! I love my BRAND new Ford Explorer!
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April 2023 by Donnie Leach
An amazing experience purchasing my 2021 Ford Bronco! Worked over the phone for two days around my work schedule, had everything ready when I pulled in, and following a test drive the finish was simple and easy! Really appreciate Baylor and All Star Ford valuing my time and pocket book! THANK YOU! What an amazing team!
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April 2023 by Deverre Brown
I had the privilege of purchasing my Infiniti QX80 from Justin Brown! He was awesome, honest and super cool which made me super comfortable and confident in my decision to purchase from Allstar Ford! If you’re ever in the market for a new vehicle stop in and give Justin a holler, he will definitely take care of you!!!
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March 2023 by Sheila Wehmeyer
I reached out to All Star Ford looking for a Bronco. Coy Spenser found what I was looking for. He was so helpful and made the process of purchasing a new vehicle so easy and simple. He even scheduled to have it delivered to me 6 hours from Kilgore. It was the best experience I have had purchasing a new vehicle. Now we have his and her Fords. Thank you Coy!
