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December 2023 by Derrick Walker
Have an awesome experience every time I walk into any VeraBank especially the Kilgore location. Miss Rachel has always gone above and beyond to help with my banking needs. Thank you for treating everyone with respect and always being a ray of sunshine. Best bank in town!
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December 2023 by Glynn Smith
If they had ladies at every branch like the one in Kilgore they would have no complaints!! Kilgore is the best and I love my bank!!! ❤️
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December 2023 by Ashley Elizabeth
Miss Zil is always so friendly and helpful, all the staff is great
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December 2023 by Debbie VanDoren
Efficient and trustworthy service, as well as welcoming and friendly staff…EVERY time! :)
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November 2023 by Christiana Frye
I’ve only ever had good experiences here! They’re amazing and I will forever bank here!
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October 2023 by chris
The commercial lane always takes extended time. If there are one or 2 cars in front of you it may take 30 plus minutes to get to you. This has happened multiple times. Twice just this week alone. I recommend going inside and not using the commercial lane. The employees are very friendly. I love this bank except the commercial lane.
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September 2023 by nessa
Wow, AMAZING SERVICE! I have a great experience every time I come in, and Rachael Martinez is tha BEST! She helped me set up my online banking. Like she didn’t have to do all that…but she did, and should be recognized for the hard work she puts in. Everyone one else is so friendly as well.
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September 2023 by Cynthia Shoopman
I love my Bank ??
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July 2023 by Marty Trout
Verabank in Kilgore TX. has the best team to support any and all of your financial needs. They always have a smile on their face and are always excited to help in anyway they can! Best of the best keep up the hard work!
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July 2023 by William Glasco
The ladies at the branch in Kikgore are amazing. I am greeted by name every time I enter the branch. They take care of me and all my banking needs.
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July 2023 by Keshia Williams
Love the Ladies at this branch. They are ALL very sweet and so welcoming.
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July 2023 by Gina Campos
Always fast and friendly
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May 2023 by Jesse Fuller
Always friendly and grrleet me by name.
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March 2023 by Andy Baxter
I bank at the Kilgore branch. Upon entering the bank, I am always greeted with a smile. Everyone there has a great attitude, and they call you by name. I have recently been having trouble with my online banking, and Rachel Martinez has gone above and beyond to help me resolve the issues. I would highly recommend Verabank for any and all of your banking needs. Thank you again, Rachel!
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February 2020 by Mike Mahoney
Their Customer service is non existent. Seems like everyone’s hands are tied and they pawn it off on someone else. Then finally you find out who the right person is that you need to talk to and they are never in the office. I’ve left numerous voicemails for Pam in the Kilgore office over the last 4 months and another today she finally returned my call today just to say she couldn’t help.
