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“The customer service has just gotten poor . The evening cashier obviously hasn't had enough training or maybe just doesn't care as she has been there a month or so now. Claims she doesn't know about or how to do several things now...like coupons not scanning proper, she just hands them back like 'oh well '. Doesn't even try really. The store is not stocked as well as used to be either.”
“Very friendly and good people that are working here at this Family Dollar Store. Kilgore Texas just has a real down home welcoming feel just about anywhere you choose to go to!! I love Kilgore Texas!! Home town for life!!!”
“Always friendly employees. It's a little crowded and there's always only one cashier up front. The self checkout is never in use. They run out of items alot.”
“I had the most patient cashier at the Dollar General near Subway and Big Lots in Kilgore. I wish that I had a receipt to call Corporate to get her recognized. She had wonderful customer service and had a great positive attitude and pleasant personality. I was in their store around 12:30-100pm.”
“This Dollar General is normally always fairly clean. My wife and I only shop here when we are needing a few things before we head home. The staff are always nice and curtitious. A overall good store.”
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“Well it's the Dollar Tree employees were nice a long lines because the Christmas holidays the only problem I have with it being called The Dollar Tree is because they went up on price to a dollar 25 that's not a dollar that's $0.25 higher and if you're poor like me that 25 cents adds up but it's still a good place to go to”