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December 2023 by Craig Caywood
I have been a member of this credit union for nearly 10 years. I have always been very happy with their service.
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May 2023 by Tim Parker
This is the place to bank! First class service, friendly, helpful staff. Convenient hours. Easy in and out. I love these people!
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March 2023 by Christine Brantley
Very good service and very helpful nice people
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March 2023 by Rosie Hipolito
Tellers in the inside are RUDE. Wouldn’t hurt to smile.
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August 2022 by Krystal Knight
Went in the whole only 100 dollars 9 years ago, paid it off a month after. Still can’t reopen an account. They don’t communicate anything with you and when you call the tellers they are rude and don’t know anything. Honestly happy I don’t bank here and will happy to take my home loan, car and business elsewhere. Would not recommend. Also made me pay 10 dollars for nothing ?
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January 2022 by TEXAN
Very friendly people work here ?Been here dozens of times ....
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December 2021 by RLB
Very friendly people work here ?Been here dozens of times ....
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January 2021 by Matt Baugher
I used to love this bank. But i guess since COVID-19 they have hidden charges. Also when you call for customer service you have to deal with Keisha, Bianca, Diamond, and they never seem to be having a good day.
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January 2021 by Sarah Gradberg
John Isaac Gradberg work there and he is awesome worker in longview Texas
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July 2020 by Alberto Ruiz
I asked them about a charge on my account, come to find out the couldn’t tell me where it came from since they can only see what I see apparently. They told me to google it, I have no idea why they get paid if they can only do what I can do on my phone.
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November 2019 by Darlene Sanders
Everytime we are there we are treated really great. They are friendly and polite and helpful in all ways.
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November 2019 by Alfred DingleBottom
Airhead staff that has no clue.
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August 2019 by Shannan Green
They're good about working with you on loans.
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June 2019 by Michelle Cole
Went in to apply for a loan and we normally work with Debra ( she is awesome) but Debra was busy and put us with Skye Weeks. She was amazing and fast, she explained a lot of questions I had to where I understood them, while all the time I had been doing somethings wrong where I put money on a loan payment. ETPCU has always been good to us. Not only to me but now my son banks there and has started his credit with them and has been able to get loans that he thought at age 19 he would not be able to get. Our whole family banks here at the ETPCU in Kilgore. We love them.
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June 2019 by delirious music
Love the people, they're very nice.