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November 2023 by Tom Morey
First there's nothing in this review that wasn't said to their face in the dealership. I have the parts and bill from a independent mechanic for proof. We purchased a 2011 Yukon on 9/30/23. The AC actuator on the driver's side wasn't working they replaced it in doing the repair they messed up the heated folding mirror.they replaced the mirror with a cheaper mirror. I learned that the youkon wouldn't take fuel I took it to the independent mechanic to fix. What I was told that it was not a problem that just had happened it was that way when the vehicle was traded in. The whole vent system was plugged. The dealership knowingly sold a vehicle that was bad. I don't know if the salesman that fueled it before I took possession didn't say anything to the manager or they elected to keep it quiet. Regardless one or more of the employees knew there was a problem and sold th Yukon anyway the bill was $740 which I think they're responsible for. We're both on SS and it was very difficult to pay it.. I gave them the bill and told them to call the mechanic they refused and yes I got mad and loud they asked me to leave their place of business.. Just want people to be aware of the kind of people that you are dealing with. Like I said I have proof they can dispute this all they want to it's the TRUTH
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October 2023 by Cody L.
As far as car dealerships Gabriel Jordan Buick/ Gmc is the only place I buy my rides. The staff makes you feel like family. They also have the top rated mechanics around as well as Service personal who will help you along with every step to getting you back on the road. When it's time to checkout you will find the always happy and willing to help Mrs. Debbie Harris. Kudos to Tim Capps and his team for providing pain free auto care and all around best qaulity vehicles on the market. It is mor than just a dealership they make buying a vehicle or repairing one such an easy an pain free process. I highly recommend them to anyone.
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October 2023 by Beverly Rutland
Had my car towed from Peters in Longview to this wonderful dealership to be fixed. They quickly identified the problem and had a fixed in a very timely manner. Not to mention, they were so friendly on the phone and did not give me any run around. Definitely use this dealership!!!!!
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October 2023 by Steve Lovelace
I booked an oil change online. I was told that it coincided with another one at the e same time. They got both of them done with no problems. I was very pleased with the service and will be going back.
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October 2023 by Tess Becker
They go above and beyond. Adam in the service department is amazing. I will not go anywhere else for service. My next vehicle purchase will be here.
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September 2023 by Bridget Hunt
I listen to other people talk about their oil change experiences at their dealerships. I then tell them how easy it is to get my truck oil changed here.They go above and beyond to satisfy their customer.
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August 2023 by Raye Jones
Tim was a super informative and helpful salesperson. We will be looking for a starter car for our teen son in a few years and will be glad to connect with Tim again.
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July 2023 by Marc Minter
Trenton Sir Louis was great to work with. He was personable, attentive, and helpful. The buying process was easy, and I am very happy with my new truck. Other dealerships nearby are inflating prices, but Gabriel/Jordan Buick GMC is in the business of making deals.
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July 2023 by Carey Bailey
Trenton was great. He was extremely knowledgeable about the vehicles. We were considering a couple of different models and he was able to give us a quick breakdown of the differences. Very personable. Smooth, easy business transaction.
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July 2023 by Justin Arnold
Don't know if Trenton will get this but top guy hands down. Hope to not do business again but if I do it will be with him. Thank you for the hard work you put in for me.
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July 2023 by Google user
Trenton Sir Louis was great to work with. He was personable, attentive, and helpful. The buying process was easy, and I am very happy with my new truck. Other dealerships nearby are inflating prices, but Gabriel/Jordan Buick GMC is in the business of making deals.
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June 2023 by Jessica Whitaker
Our salesman, Trenton, was super helpful and knowledgeable about the vehicles he showed us. He wasn't pushy or overbearing like some salesmen can be, and I really appreciated that. The dealership also had exactly what we were looking for with a good selection of vehicles that no other local dealerships could offer. I would definitely purchase from Trenton and Gabriel Jordan again!
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May 2023 by Yanneth Turrubiartes
My husband was looking for this specific truck and Im happy we finally found it at Gabriel /Jordan GMC. Thank you so much to Kurt, he was very helpful. Everyone was very friendly. Sales manager also helped us and explained everything. Thank y'all !
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April 2023 by Custom Care HCS
Everyone is so nice. I was able to be the first customer for an oil change in the morning and was able to get to my job on time. Thank you for such great service
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March 2023 by Jeanette Quintero
This was the 5th dealership I had been to within a month of seeking for a vehicle and by far was the best one yet. The employees were so kind and welcoming. They did not pressure me or made me feel like I needed to make a quick decision. I was very impressed with the help that I received and went home with a vehicle that same day. Definitely recommend this place!
