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March 2024 by Tommy Chambers
Wonderful
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February 2024 by Heather Allen
This store is absolutely awful. I’ve tried multiple times coming here but today was my final time! They ALWAYS mess up the orders, actually went inside this time to order since the drive thru was blocked and they still messed up! Ordered two shrimp meals and came home to find two separate orders of wings and a single small fries so it’s a waste of money to drive all the way back to kilgore and food in the trash, it’s all cold and in a gross smelling sauce. They need to do better!
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February 2024 by shvonne Reed
Drive through workers suck. So rude and don't care.
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February 2024 by kawanna smith
Fresh food and friendly
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December 2023 by Juanita Strong
We ordered tonight from here and we were given day old fries and chicken taste like fish!!!!! We will never order from this restaurant again!
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December 2023 by Rona Cottrell
So disappointed worst experience ever. Waste of time and money I'll never get
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November 2023 by Paula Hooper
Saturday Nov 18 at 10:40 am and the worst experience ever. The female manager on duty was beyond pompous and rude, not only to me, but also to the patrons behind me. I ordered a 5 piece for $9.99 and arrived home to find only 3 pieces of chicken in my box. I live too far to turn around and try to convince the staff that they short-changed me, especially because the manager on duty was so curt and rude with both staff AND customers. POPEYES you need to make some serious changes in management training. Today was the epitome of a long history of my negative experiences at Popeyes. I am now making Johnny Ozark’s my #1 Kilgore location for awesome fried chicken food & experience.
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November 2023 by Shilwanna Horn
I had a wonderful Experience my food was fresh it was everything that they said it was and more the price was right youKid-friendliness: The staff was very nice very polite service was fast the place was clean I recommend everyone to stop by there and get you one of them new turff sandwichWheelchair accessibility: plenty of space
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November 2023 by Samoa Scott
Parking: It’s plenty a room to park in any kind of vehicleKid-friendliness: I have the most respectful and friendliness employees there todayWheelchair accessibility: It’s absolutely clean and plenty of room for wheelchairs, electric, and nonelectric
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October 2023 by Dillon Roach
This place blows. How yall still in business? Drugs are bad
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October 2023 by Taylor Meyers
8pm pulled into parking lot, door locked, nobody answering phone. I can see people inside but they won’t come to the door. Worst Popeyes in America
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October 2023 by The Chicken Lady
This location used to be an OK place to eat once in a while. Recently though, the service has been slow. My last trip I waited in the parking lot for 30 minutes for my food to be brought out after going through the drive through. The food was excellent that trip however, and wound up being worth the wait.I decided to try again this evening because I needed a quick dinner. It was well before closing time, there were a couple other cars parked out front and I saw at least 2 employees inside working. I tried the drive through and waited nearly 10 minutes without even being acknowledged. Needless to say, I was very disappointed this trip and just decided to find something down the road for dinner. It's hard to go in to order when you have a car full of kids.
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October 2023 by Loneta Whitson
Manager would not accept my coupon. Cashier tried all of the coupon codes and they all only rang a leg and a wing. When clearly on the coupon it says 2 pc signature chicken and shows a leg and a thigh. Don't try to use your corporate coupons at this place because he's only going to let you have a wing and a leg not what's in the picture or what the coupon says just what ever the code is when he puts it in. Worst management I've ever dealt with in my entire life I took a picture of the coupon it shows a thigh and a leg that ain't no wing and everyone of a coupon codes cashier put in only gave you a leg and wing.
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August 2023 by Dustin Odom
Was told I had to wait on chicken for 15-20 minutes. It came out cold. And missing a third of my order… this place is struggling y’all.
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August 2023 by Google user
Was told I had to wait on chicken for 15-20 minutes. It came out cold. And missing a third of my order… this place is struggling y’all.
