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December 2023 by Dorian Pacheco
This post office has been closed for over 25 years! Do better Google!
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November 2021 by Savanna Jacks
Driver regularly puts overly large boxes in our small mail box zip 75662. Caused package damaging today and almost caused damage to my books had they been in there over night.
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November 2020 by Jennifer R.
Very condescending! I literally showed the lady well I think she was a woman pretending to be a man but I showed this person all of the proof that the package was delivered to the Kilgore post office and she even went in the back to see if it was there came back and said it wasn't . She then told me to track it from Usps well the tracking number was tied to ups and it said the package was there ... I still looked it up on USPS and it said it was there but that's not what she told me she told me that the package was not sent only the preshipment information with the weight size and blah blah blah was all they had so the company had not shipped it ! Yet everything showed the package was there. Oh remind you it was suppose to be delivered on the 21 it has been there at their post office for 4 days ! We don't live here it's a birthday gift and we leave in 3 days ! What a bunch of inconsiderate nonsense! I even called the company that I ordered it from and they even said the package is there . So frustrating when I was there all this person had to do was just look for it and give it to me ! Sign for it and boom done!
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August 2020 by Tommy B.
US Post OfficeKILGORE, TX 75662.. WORST Post Office I've ever dealt with! I had a package that was to be delivered to Alabama on the 18th at the latest. It was delivered to the post office and paid for on the 13th. Then sat at the Kilgore Post office till the 20th before it was shipped to Shreveport. When called a man a the Kilgore Office said he had two weeks from delivery date (18th) to deliver package.
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May 2020 by Jeanne F.
The employees here always help! The post Master is awesome and helps when I have package problems! Excellent! If you ever have a problem just ask for assistance!
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September 2019 by Kimberly W.
Maybe they can address this issue. I truly doubt they can...I checked the status of a ship date on a package.....it's a holiday so who would thought they would code it out for delivery....I was home all day....when package didn't arrive checked status.....per customers request held at post office...really I was home all day and would have accepted it IF it had actually been attempted to be delivered!
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May 2019 by Shannon P.
These are the laziest people I have ever came in contact. Very rude. I see why the USPS struggles the way they do. I wish I could talk to a supervisor to discuss the disgusting way I was treated.
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October 2017 by Jen G.
Our little post office is a good one. They are always busy but the staff handles customer service very well. They have lots of the mail packaging available and will help you tape it if you use priority mail. There is a passport office here too. Open from 8:00 to 4:00
