Victra is a Verizon Authorized Retailer offering a full range of wireless devices, accessories, and device protection. The store consultants and managers are described as knowledgeable, dedicated, friendly, professional, and conversational, striving to create a great experience. Reviews highlight awesome, great, and the best service for purchases, upgrades, and device fixes, with staff resolving problems pleasantly. Most customers report being satisfied with the good customer care, good plans, and good customer service, preferring the store for its trustworthy and helpful support.