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December 2023 by Twila Sanders
I was all over killeen looking for a 24in tire.. no one had one in stock. I took one last shot and Big Zacks had the tire I needed!
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November 2023 by Maria Zavala
Went for a patch ...one day later had to go back made a big deal say if I was sure I has got service there when I was show the bank statement ... dove off with still 23 on my tier and my rims all scratched up now my service tier light won't come off and they left my tier with out the cap worse place ever
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November 2023 by Talethia Grace
I didn't get tires from here although while walking past one day I was highly disrespected by an employee. I don't know what he was saying exactly or if he was hitting on me although I do know that he was light skinned a bit buff and just seemed lazy and very lo-class with the way he wanted to treat me that day. I think said something about me getting a job while it appeared to be that he wasn't even doing his by being so worried of my money while he is on shift. It really brings down the appearance of the corporation to even hire people like this.
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November 2023 by Mame S Kante
One of the best tire shop in killeen always getting me right. Low low cost I definitely recommend Zack’s
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November 2023 by Frank Garza
Don't go to this piss poor tire shop. The guy by the name of Roberto, expects you to pay first for the service and then work on your tire. He thinks that you are going to leave without paying. Also customer service is horrible, they dont acknowledge you. Worst customer service i have had. If i could give 0 rating i would!!!
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October 2023 by Anthony Neal
Scratched one of my brand new 24’s using crowbars. And trying to offer to put some touch up paint on it. I don’t have $2500 to pay for wheels to be gashed up like this basically I paid you to F up my wheels. I even paid them for a tool they said they broke during the process
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September 2023 by BlackChyna “Chyna BaBy” McBride
You BeTTa Believe It. I'm Pulling Up Too Zacks For WhaTEva Problem I Have. They Know I Stay PoPPiN My Tires?That's Why I Had Too Up Grade???????Been Coming Here Since 2007-2008 Grrrrrrrrreat Customer Service and Honest. Y'all AwwwReady Know.......See Ya NexT Week???
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September 2023 by Mathew Phillips
I highly recommend this place as they were fast efficient and very professional!! I called and spoke with a gentleman named Roberto and quoted me a very fair priced and once upon arrival only had one of the 2 tires I was needing but told me he would get the other in stock for me and had to would drive to pick k up and immediately told him to grab 3 so in total aspect he went way above and beyond his duties!! All staff was very professional and very respectful and attentive to my needs and answered all questions I had and needed!!!
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August 2023 by MCal
Big Zack's Tire Shack is the best place to go for any of your tire issues. Roberto especially, help me on a bind where Discount Tire can't... Ordered my tires and came in the next day, I came to the shop and not even 5 minutes, my truck was off the ground, and tires ready to get replace. I highy recommend this place!! Friendly services and knowledgeable.
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August 2023 by Kenny M.
Guys were very friendly and quick, also had decent price for Used tires 55 out the door! Highly recommend!
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July 2023 by Carlos Torian
Yeah, absolutely not. Rolled up today on the Fourth of July seeing that the bay door was opened two individuals were just sitting on their phones looking bored out of their minds. I asked if I could get air topped off and was told 10 bucks. I’m looking right at the hose laying in front of the bay and a air compressor. As soon as I pulled up in front of the building, the French Montana lookin brotha started salivating. Told them I was good and went on my way. Maybe I’m tripping. Maybe it was the way that lil homie said it. Idk I’m a local and all I needed were the tires topped off, they weren’t flat. Shouldn’t prey on the community like that. If that’s how they treat the need of air it speaks volumes for the rest of their available services.
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June 2023 by Andrea Williams
I've purchased several used tires from this place. When i first moved to killeen 4 yrs ago this is the only tire company i used. I ended up having to buy a new used tire every couple of months. At first i assumed it was the roads in killeen and the wear and tear from me doing food deliveries... Until i ended up buying a used tire from another company and noticed that i didn't have to replace those tires a few months later. In fact, i never replaced them again while i had the vehicle.Fast forward a year or so later and a different car... I had to have a tire replaced recently... And although i knew that previously i wasn't getting good tires from here... I went anyway because of the fast service. Fast forward a month later... I regret it. Im doing uber on the highway and the tire blows out. Not to mention... I bought a new used tire because i didn't want to keep putting air in the old one... But days later i was back to putting air into that same tire. Then the owner had the nerve to have an attitude when i called about my issue... But didn't have an attitude when i spent my money.Im not sure about the other services they offer... But this is not the place for a single woman to purchase a used tire. The owner will take advantage and then be cocky about it. Im sure he doesn't speak to men that way lol.
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June 2023 by Stephany E
Gave me incorrect tire size to my vehicle. My suv required standardly 235/60/R17. They gave me 225/60/R17. Had to go to NTB to get proper tires size, since no one else in town had my tire size and had to be ordered. And the tires were used without asking me if I wanted new or used, when I came for new tires.
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May 2023 by Ayodeji Odunlami
Went to get used tires, the guy that attended to me said $75, i asked if it’s negotiable and he said do i want to pay $25 instead. He was very rude and its even sad he said he is the manager of the place. Go to people that appreciate customers, this place does not
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February 2023 by Tx_Outlaw2.4L (S.T.B Geoff)
Outstanding work. Good timely manner. Even helped me with some new 20’s and tires. Highly recommend!!!!
