CarMax in Killeen, TX offers a large selection of used cars, trucks, and SUVs, making it easy for customers to find the vehicle they want in one place. The dealership promotes a no-haggle, pressure-free shopping experience, and also makes selling a car simple—offering to buy vehicles even if customers do not purchase from them. Several reviews highlight positive experiences with the staff, such as dedicated sales representatives who provide good service and support throughout the process. Customers appreciated the regular updates when purchasing cars from different states, and many noted that the process was overall easy and straightforward. Staff members like Briana went above and beyond by providing thorough appraisals, fitting appointments into busy schedules, and ensuring customers received good value. The dealership is also praised for its quick service, including same-day payments for selling vehicles. While there was an initial negative experience mentioned, it was quickly turned around by the attentive team, demonstrating their commitment to customer satisfaction. Overall, CarMax in Killeen is seen as a convenient, friendly, and trustworthy place for buying or selling used cars, with a focus on easy, hassle-free transactions.
Good experience overall. Was able to sell my Tesla in roughly an hour for a price better than my KBB instant cash offer. Staff were pleasant and professional.
January 2026
It was fast and easy to sell my 2022 Expedition. I got in in minutes a fair offer.
December 2025
Have Sold a few cars to CarMax over the last few years. Easy process. Our last customer representive was Kyle in Killeen and he was great to deal with.
