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July 2023 by Chazia Miles
The staff seems disconnected and uninterested. The store is summertime randomly closed during the day or for the day while the rest of the Mall is open.
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May 2023 by Ann Bib
Im here waiting to check out. Only one sales person on Mother's Day and she is away from the counter doing ear piercings. You would they would have someone for both...?
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March 2023 by Best Life
Took my daughter here to get her ears pierced. The lady was rude from the time we walked in to when we walked out, practically threw the paperwork at me with snappy demands “fill it out, then stand over here”, rudely told me I can’t take video of my daughter getting her ears pierced. Was acting like she didn’t know what she was doing and like she was nervous to do her ears. Then demanded that I clean my daughters ear holes with their solution after the after the piercing, right then and there! Then when it was time to pay, she snatched my card from me then pretty much threw the bag at me. It took everything in me not to cuss her out. I will not be going to this place again.
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March 2023 by Kimberly En
They take a very long time to fulfill online orders. The store is small it shouldn’t take that long at all.
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November 2022 by Jackie Moreno
I have gone to this location 4 times to pick up my online order.1st time close at 6 Time’s were wrong on website2nd out for lunch would return at 4, left at 4:21 got tired of wanting3rd closed on Sunday apparently website is wrong again4th went on Thursday 10/27 sign closed at 6, got there at 5 had already closed
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October 2022 by Erica Sanchez
Wow. Please save yourself the time and trouble of coming here. We showed up to get my daughter's ear cartilage pierced about 30 mins after their website says they opened -- but the gates were still closed. I tried calling and there was no answer. We came back an hour later and the store was packed with customers. We waited 45 mins while the ONLY employee jumped between the register and other customers wanting a piercing. We watched the employee botch a small child's ear piercing which had to be done twice. When it was finally our turn, we explained what my daughter wanted and the employee was quick to tell us that any child 13 and over, wanting a cartilage piercing had to have a government issued ID. Umm, I don't know how many 13 year old children these days are getting ID cards issued from the DPS or whatever but even with my ID as her parent, the girl wouldn't do the piercing for my 16 year old daughter! We explained to this girl that my daughter had her other ear cartilage pierced at this exact same place. My son had his done as well. So - if you want to offer patronage to a place where employees can't read a clock, can't employ enough people to effectively assist customers, haven't been trained properly on using a piercing gun, AND switch up company policy without notice, then this is the store for you.
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September 2022 by Madison Chism
Scheduled a piercing appointment through their website. Website said their hours were 10-6 (on a Saturday) and I scheduled the appointment for 12. Drove 30 minutes to the mall to find that they were closed at 12. Waited about 30 min walking around the mall and they still hadn’t opened. Irritating that the website let me schedule an appointment and I wasted my time when they weren’t even open.
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June 2022 by Jackie Jackson
Nice young lady and took her time. She didn't rush me even though it was closing time. Got my 2nd hole. Thanks.
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January 2022 by Eileen Fitzgerald
Got both my kids' ears pierced very friendly staff and accommodating
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January 2022 by Tim Nelson
I was waiting for family in the store... I was sitting outside the store. And employee comes out and see my cane and ask me if I want to sit in a chair and wait and I said please... she was vary nice.. they are disability friendly.
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December 2021 by Renee Wiggins
My daughter's love it here for all their bracelets and little things.
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July 2021 by robert lee
Not recommended. Recently, a rude worker told my daughter and her friend that they had to wear masks. Fortunately, plenty of other stores don't do that to people so my daughter and her friend just turned around and shopped at better store.
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April 2021 by Tim Nelson of mn
I was waiting for family in the store... I was sitting outside the store. And employee comes out and see my cane and ask me if I want to sit in a chair and wait and I said please... she was vary nice.. they are disability friendly.
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July 2020 by Samantha
Claire’s was my favorite store as a pre teen and I’m so grateful to be able to take my daughter for her first Claire’s experience. She loved everything in the store and it was so much fun watching her get excited over the merchandise. As an adult now in my 30’s I still had tons of fun shopping with my daughter there.
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May 2020 by Miya Querida
Love working here! ?✨ Come ask me about your free ear piercing!