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January 2024 by justin helmandollar
I have had nothing but great experiences with my son going here for the past 9 months. I have read some of these reviews and have never had the terrible experiences that others have supposedly had. The directors professionalism is unmatched. My son loves the director and teachers and never has an issue going to them when I drop him off. Have never encountered any type of racism with very diverse ethnicities of teachers. I personally have had great communication with anyone that I encounter on the staff. My son is truly thriving here and I would recommend this daycare to any and everyone.
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August 2023 by Angela L.
2300 Clear Creek Rd # 301, Killeen, TX 76549 creative learning academy at this address. Granddaughter lasted 4 days she had gotten injured twice and both times it was her forehead. I tried to speak with them and the lady said. "Listen and told me she saw her running around and tripping." Well I wanted to tell her she runs at home and does not run into things and she is smart enough to catch herself when she falls. But the lady did not want to hear what I wanted to say it was not important to her. She even said she was going to hang up. Daughter went to get her clothes and the lady wanted something about two weeks in writing to get stuff back. Well this place is not safe and I am not sure what is going on there.
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March 2023 by Jaz Ortiz
My now 10 year old attended from 3-6 and my 4 year old currently attends here and has since 4 weeks old. They have a diverse and comprehensive curriculum, serve daily wholesome meals, lead potty training, and have great communication. I wouldn't take my children anywhere else.
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February 2023 by Amanda ovalle
When I first started here I didn’t know what to expect but over time all the staff members are awesome and of course my best friend who works there is amazing with kids. If I had the chance to work for this daycare again I would because it was a great job to gain experience learning how to take care of kids and gives you plenty of experience firsthand with the training and cpr practice :)
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February 2023 by Belen Garcia
Lack of communication with parents. Had my kids in very wet soiled diapers more than a handful of times, always said they wouldn't let it happened again. I went to put my 1yr old in the car and her diaper dropped that has soiled it was one time I immediately went inside to inform them. And both my kids went there for months and never got used to not crying while dropping them off. My kids would tell me how they didn't like their school.
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December 2022 by Ty'Nesha Hall
I absolutely love this daycare and the staff! My child has been attending here since she was 5 months old. The entire staff has ALWAYS showed love to my child. Always available to answer any questions and concerns that I might have. You can tell that she is learning each and everyday. I would recommend this facility to anyone who is searching for child care. You guys keep up the good work!
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December 2022 by gene
this "child care place" is a disgusting place... Because the director is an animal when it comes to treating people, she has no professionalism, today was supposed to be my baby's first day and when we arrived the The director took my baby in a rough way and didn't let me explain how he could feel comfortable on his first day. I went back to look for my baby and when I was able to enter the classroom I saw how a woman had him who seemed to have a special condition, not a normal person, I think it was the assistant. My baby had blood from his nose due to the stress that he had I caused the whole situation. Do not leave your children here, because they are going to have a very bad time.I tried as best I could to let the director know my annoyance and she was only sarcastic and even more rude, she says that she is not racist but obviously she is!
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December 2022 by Tommy Ovalle
There are a few teachers that I'd like to Shed some light, they were rough with my 1 year old daughter because she was crying and screaming? Seems like they don't know how to deal with a child properly. . . Needs to be reportedIf somebody can please guide me in the right direction. . . You can't shakeYou can't shake children and handle them rough like a teacher named Rachel Rodriguez did . . . . To my 1 year old daughter. . . . . I will not tolerate violent teachers. . . . . You need to be reported. . . . . Do not be violent towards my daughter. . . . . . . This is a warning ⚠️
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December 2021 by Matthew Sultenfuss
My 6 old was there for summer and it damaged him. He is a very good kid & Ms Q would tell kids to hit kids back if they were pushed. My son would come home 2 or more times a week saying that. Now my son whom we always taught not to retaliate has started retaliating. We ask him why & he said thats what he was taught by Ms Q. Care givers should teach kids kindness. Director seems to be of good character but allowing Ms Q to teach kids to hit back makes me question this place.
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December 2021 by Asha L
After picking up my son with the worst unknown bug bites 6 that no one noticed all day which was the 2nd incident with bug bites, and a decline in participation in activities with his last teacher. I have had enough. I asked Ms. Hayley to put him in another class due to their teachers failure as a provider. I was ignored for a week and they stopped answering my calls. I left a voicemail with 2weeks notice. but still had to go there and verbally give it. when filling out the form Ms. Hayley snatched the clipboard before I could complete the document explanation as to why I pulled my son out. Does not help kids with participation does not encourage participation does not watch & observe children.
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December 2021 by Haley Howard
I wouldn’t recommend this place my child went here for about six weeks and out of the six weeks she had 4 different incidents were she was bitten. They would always apologize but it continued. Also during the summer last year when they it was 115 degrees outside they had the 1/2 year olds outside. I asked the staff about it and the said they have to take the kids outside everyday... That was absolutely ridiculous and way above the state approved heat index for kids in child care to go outside. They appear professional but they make incompetent decisions.
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December 2021 by Noemi Ruiz
I love my sons teacher & he’s been doing amazing learning new things. The only thing I do not like is the Christmas break. The 23 to the 28. That is ridiculous. Parents still have to work and cannot just take basically a week worth off. Then to just be open the 29 to the 31st and the 31st is a HALF DAY. Every other daycare is literally open while y’all are closed...
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December 2021 by Beto S
I have had to pick up my child a few times now, they say he can not stop crying. He is a very easy and happy child. When they called screaming adults were heard telling children to be quiet!! No access to parent to come in at all, WHy? Covid? understandable but they state they have cameras. Parents can then sit there and can view the care children are receiving without interruption to classrooms. And masks can be required for safety. Access to paying parents/clients should never be denied, specially when children are concerned.
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December 2021 by Amiee Hearn
I only sent my baby to this daycare for about a month and I was unhappy with them that entire time. She went to the 1 year old room and on day one they gave her back to me with a dirty pamper, a mark on her arm and she was so hungry she drank 14oz of milk when she got home. Day 2 they told me she fell off her naptime cot but she was okay and she didn't get any mark from it, however, when I picked her up at the end of the day she had a bruise on her face about the size of a dime that lasted for over a week. She was always crying when they gave her back to me and she was so fussy for the rest of the night and seemed so stressed and tired. She also has 3 comfort items, a stuffed unicorn, a blanket and a binkie. They told me she wasn't aloud any of them wile in their care even at naptime which I disagree with because comfort items are a big deal for babies epically when adjusting to life away from their parents. She missed a week when the winter freeze hit and everything about her went back to normal and we saw our happy baby again but once I took her back to them her negative mood and fussiness returned. I asked for some pictures throughout the day to help me see her in their environment and they said they don't offer that. I called the daycare and asked to be transferred to the 1 year old room to speak with her caregiver and I could hear her in the background crying her little heart out, when I questioned them about it they told me "she's always cries like that and she's been fussy all morning." I'm sorry but no! Crying sometimes I get because that's what 1 year olds do but my daughter is not normally a fussy baby and she does not cry like that "all the time" so I left work early that day to pick her up and I never took her back. Now she is with a different sitter and the experience is so much better. She comes home happy, she goes to her sitter willingly and every time they send me a picture she seems so at peace with where she is.
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December 2019 by Cara Wilson
My daughter started daycare here at 9 months old. She's 3 years old now. She's my youngest out of three children, & my first to be in daycare ever. I just want to say THANK YOU to the ENTIRE staff for such a smooth, carefully thoughtful, understanding, amazing transition from the beginning to current experience. My daughter loves it!
