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February 2024 by Jerwayne J.
i had a great ex. I brought in an idea and they were so helpful getting it to print. I was called a few time to make sure it was what I wanted and they sent me a picture before the final product. I will be going back for my future need. I got two mugs personalized and again I loved it.
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January 2024 by Francisco N.
This mom and pops business is the worst!!!! Believe me!!! I took my holiday ensign aka Big US flag to get repaired but the supposed owner and this dude walks up to the front and yells "SIR" scaring the crap out me so i had to take a moment to get my nerves right b4 I continue. I ask him if he can repair the flag, being a flag and guidon business, he proceeds to tell me " No we cant do it because we don't have the space and plus i wont like the way its gonna come out, I got sued for $5k for repairing a US Flag!" Well.... im not gonna sue anyone i just wanted the flag to get repaired so that it can be flown and have its rightful place on a flag pole to be seen. Aren't you a flag and guidon business???? Isn't this what you're suppose to specialize in? This is ur business? This is what you do!!! Dude take it from someone who knows a LOT of business, never turn down a customer just because you don't wanna do the work. LaNo respect for the flag, customer, or its significance!!
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January 2024 by Donald Boucher
The team at Diana's is great. I came in and needed work done on short notice and they delivered. Their work is great and they are super helpful. I would recommend them as a 10/10.
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January 2023 by Raza Chaudhry
Spencer is very helpful and knowledgeable in the military department. Highly recommend for anything related to military.
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November 2022 by Christina C.
I was super impressed with the professionalism of this store. We reached out to them when the vendor we were trying to work with was continuously delayed and unresponsive and the difference was night and day. They answered emails quickly and phone calls by the second ring. We had a bulk order of coins for our battalion and they worked with the design we provided and then helped us improve it at no cost when a change was requested. I love our coins and so does the BC. All that and at a price less than the other place. We will definitely be using them again in the future. And I am going back soon to get an award for Chief.
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October 2022 by JEFF ROBINSON
Me and a couple friends went into this business looking for challenge coins for Ft. Hood a week ago while they didn't quite have the coins we were looking for the owner was still super nice and patient while answering all our questions and even hooked us up with coins from his sons unit. Will definitely come back next time we're in Texas and already looking into making a design for our own coins. Thanks again
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August 2022 by Ana Cuevas
Great, amazing, professional staff! I want to thank you all for being flexible with my order. I totally recommend this place!
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April 2022 by Mary Shabunia
I went to there yesterday looking for a case for my grandfathers flag because I broke the glass. They were able to cut the glass for me to fix the case and it was within 10 min. I will definately go there in the future for. I highly recommend them. Their customer service is above excellent
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March 2022 by Ashton Hughes
They did an amazing job on the gift for my son’s wrestling coach! I made a mistake on the spelling and when I picked it up I noticed it. They were awesome and fixed it for me right away! I highly recommend them! Thanks again!
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March 2022 by tracey brown
They created a superier product. They went above and beyond to ensure that I received my products even after they closed. If you need plaques or guidons this is the place to go.
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August 2021 by Dannie Jones
I really appreciate Diana’s Flags and Guidon’s service and attention to detail with the products they create. They have a staff that greets you and helps with your ideas of creating that special/unique piece you are looking for. Their work is quick, affordable and extremely detailed. Highly suggest when looking for those right farewell/gratitude gifts.
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July 2021 by JOEL GANAWAY
BLUFF if you need something done on time..... this is not the place for you! I'm not talking a few hours late... I'm talking about weeks!.... Unacceptable! Do NOT recommend
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July 2021 by Lung Su
Customer service is definitely not a priority. Email them once about a plaque and frame and never heard from them. Figure they don't want my money so I'll take my business elsewhere.
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June 2021 by Miguel Aguilar
Would give you zero stars if I could! Worst place and costumer services ever! Not only they can prepare properly and on time orders after missing a deadline your order is no longer a priority. Please go across to Air & Armor their work is guaranteed to be done on time or Award Gallery amazing customer services and you won’t be disappointed!
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June 2021 by jOSEPH WALLACE
DO NOT RECOMMEND!!! ZERO STARS ...There is nothing worst that making business to with people who do not care for the customer and is all about the money. Will tell you yes yes yes to all your request to get your money, but do not care to meet the all the request. Work is not on time and are not done correct. They will not take responsibility and will give you the running around. WORST GIFT SHOP IN TOWN!
