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March 2025 by Billy Crouch
Fast , friendly and professional. Easiest experience I’ve ever had purchasing insurance.
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March 2025 by Regina Lee
Best pricing in town, hands down! Monica was soo helpful and friendly! Absolutely recommend!
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February 2025 by Christina Garcia
Monica Martinez was who helped me and was by far the nicest and explained everything thoroughly. Would 100% recommend
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February 2025 by Alaria Menn
Very impressed with the customer service at this location, the agent that quoted me was Monica and she was so friendly and helpful.The monthly costs were out of my price range, but she went above and beyond to find something affordable for me. Despite all efforts, unfortunately the quote was still a little too high. Overall a great customer service experience and may try again soon.
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December 2024 by Winnie
If you need some auto loan insurance quick and easy, direct auto is for you! Monica was a Angel with helping me with my insurance, making sure I understood everything and gave me her personal info to reach her! Quick, fast,and insurance card printed and n minutes! Special thanks to Monica and her staff!!!!
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June 2024 by Boss Lady
I just called this company spoke to. Africa American female that was so unprofessional. She wanted to receive my son father info which wasn’t required for a quote because his father isn’t driving the vehicle. She stated she was a licensed agent laughing. The agent needs to be coached and needs to be retrained to handle situations around quote. Just give me a quote for my son not his father. Period. I would love management to give me a call. I called on 05/25/24 around 1128 central time.
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May 2024 by Nubian Queen
I just called this company spoke to. Africa American female that was so unprofessional. She wanted to receive my son father info which wasn’t required for a quote because his father isn’t driving the vehicle. She stated she was a licensed agent laughing. The agent needs to be coached and needs to be retrained to handle situations around quote. Just give me a quote for my son not his father. Period. I would love management to give me a call. I called on 05/25/24 around 1128 central time.
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April 2024 by Juan R Bernacet
Satisfied ?
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January 2024 by Empathetic Trauma Healing
Nice customer service
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October 2023 by Empress
Ana really helped me out she took her time to go through everything and explained everything to me. I appreciate how easy, simple, thoughtful, and how she was giving me deals on how to save money as well. She’s really kind, very patient, honest, and I would recommend people to go to her just because of how well she explained everything and wasn’t rushing just to make a sell. It felt authentic and helpful, very appreciative of her thanks Ana! You're amazing keep it up lady! You’ve truly made the process of moving from one state to another really easy.
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October 2023 by Natasha Harris
I switched to direct auto insurance. I received great customer service at a cheaper rate. The rate is cheaper but the service is not.
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April 2023 by Kalela Carson
Dear Anna thank you for your amazing customer service. You were very patient, helpful and kind
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February 2023 by Carrick Mango
Great cheap insurance also great customer service. I highly recommend!
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February 2023 by Cecelia Lang
Skye Counseller provides the superb customer service.
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February 2023 by Norma Vidouria
Anna was very helpful and had great customer service
