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April 2024 by Olivia Kiskaden
Check your orders before you leave! They are playing games at this Dunkin! I ordered a dozen donuts at 7am yesterday through the drive thru as a morning treat for my kids. I ordered half of the dozen to be glazed and the other 6 to have chocolate w/sprinkles, as those are the only kind of donuts that my littles like to eat. I gave my order, paid and was handed my donut box only to find out after I drove off that the girl working the drive thru (who also made the order as I saw her through the drive thru window closing up the box of donuts). This worker decided that she was going to give us whatever kind of donuts she wanted. I was never told of a shortage of donuts. This worker took the payment and then walked away to fix the order. She purposely gave the wrong donuts and said nothing! If she had told me they didn't have enough donuts to complete the order, I wouldn't have paid! A customer should get the order they pay for! I didn't know what the worker did until my oldest child opened the box as I was driving them to school. My youngest is a picky eater and cried because they heard me tell the worker our order. This is Unprofessional! Just horrible to do that to kids! Or any customer!
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March 2024 by Aracelis Noemi
I always have to wait really long for my order. I waited 30mins for a coffee. It's frustrating.
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March 2024 by Mess27sha25
What store stops making the product they sell 5 hours before the store closes. I made an order for A half dozen donuts, a box of donut holes, and one apple fritter. I paid for everything and then the store contacted me through the DoorDash service letting me know they had nothing available from my order. The DoorDash driver contacted me and passed the phone to the store employee and I asked her did you guys not receive the supplies to make donuts? or are you just not going to make any more donuts for the remainder of the day?The employee said they are not going to make any more donuts for the rest of the day. I told her how is it possible that you guys stop making donuts so many hours before the store closes?The employees said we’re not going to make anymore. I said I’m gonna notify the owner of the store that they are losing money with employees stoping to make the product, five hours before the store closes she said do whatever you want I don’t care.It’s incredible a donut store that stops making donuts. Five hours before the store closes. I am not sure if the owner knows it, but he’s definitely losing money.
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March 2024 by Nylvia
Great ? and ☕️
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March 2024 by Shawty Sweety
Went to get donuts around noon and they had pretty much nothing left. It's weird that the place opens so early and closes really late but doesn't have donuts readily available??? The place is called Dunkin Donuts, their should always be donuts...Parking: A bunch of parking and a drive thru.Wheelchair accessibility: Inside is wheelchair accessible but they don't have any buttons for the doors so they would open automatically to enter the building, so that can be a challenge to get in.
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March 2024 by Jason Hicks (Texas Mad Hatter)
I've lived in a lot of places and states with Dunkin' Donuts. This one is by far the worst one period! The service is ALWAYS horrible and half the time they're out of donuts. Even in the morning! The employees sit around eating chips while you're wondering why it takes 10-15 minutes to get a sandwich made!! Heaven forbid if they actually have to take your order...on a register...in person! It's been this way since they opened. This location needs new ownership. I'm sure it stems from the top!
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February 2024 by Trena Wilson
Every time I try and place an order.. they NEVER have what I'm looking for.. they always run out or never make it.. and the ones they do have are HARD AS HELL .
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February 2024 by Ariana Stevens
They really played me this morning ? I ordered a medium latte and they gave me half of a cup of coffee. Although I don’t think I can actually call it half because the whipped cream is super thick. This location has messed up my order quite a few times, but I’ve tried to overlook it because they’re close by and pretty convenient. I feel like charging $6 and then not giving me even half of what I ordered is criminal.
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February 2024 by John Spears
Your store on Clear Creek opens every day at 0330. We come here every morning. We verified the time online and it said 0330. We arrive at 0345 and they tell us they don't open until 0400. Figure out your life
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December 2023 by Kelli Wright
They run out of donuts by 8am so go to another location.
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December 2023 by Carolina Stoddard
-Asked for a sliced toasted bagel with cream cheese on it, bagel was slightly warm, not toasted, individual cream cheese was in the bag, not on the bagel.-Coffee cup handed to me had syrup all on the sides.-Showed military ID and was told they no longer do it.
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December 2023 by Kayla Birnel
Don’t ask for almond milk with your macchiato unless you want to get laughed at. Extremely rude staff. The one who handed me my food almost had the food fall out so I had to reach to grab it. She just glared at me rudely like I had a problem.
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December 2023 by Jason Burbank
Forgot my muffin twice in a row and when I went back in to get it gave me a hard time
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December 2023 by James Y
So this restaurant has been x'd out I will never return because I've never been able to successfully pick up an Uber or doordash order at this location and the one on fort
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November 2023 by Jerry Hensley
Staff was rude, unwilling to help customers that couldn't use the kiosk. Five employees and not a single one would provide service; there was an older lady that came in after me and they ignored her even though she ask for help.