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February 2024 by Lizbetthe Rodriguez
Professional & very friendly staff. The Dr. Explained everything in details & showed compassion towards my dog. Recommended!
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February 2024 by Renee R.
My fur daughter ? receives the best care with Dr. Joyner as he treating her for Chronic Ear Infections. What I also like and encourage fur parents is check out Thrive Pet Healthcare it is excepted at this location and is a MUST for fur parents. Unlimited FREE pet exams and 10% off services by enrolling in a Thrive Plus membership only $14.95 a month.
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February 2024 by Michael Rylant
The lady on the phone was a complete witch. I was trying to make an appointment and she was being really rude. Definitely do not recommend anymore.
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February 2024 by MARIA A
There was a chance in veterinarians but that has not affected the high level of care my animals receive. I have been brining my animals here since 2012. Love the staff even if my new little one thinks of them as stanher danger and barks.
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December 2023 by Jeff Anderson
We have used El Centro for years but downgrading my review from 5 to 3 stars as this facility has significantly reduced their hours of operation making it hard to get in and see the vet. Unfortunate as service and care has always been good.
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December 2023 by Diamond Queen bae
I do like my vet but it so hard to get a appt when you need it .. not only are they closed for several days in the week but there always booked for like 2mth so imma have to find a second vet.. they should have a designated time for Walk ins. Even if it's only a hr window..
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November 2023 by Cihan Perktas
I have bad experience here.
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October 2023 by SweetTee Hickson
I have been taking my dog here for years. Great service when I go however, with the company making last appointments at 4:30pm and facility closes at 5:30pm is where I incurred the problem. They don't open on Saturdays and Closed on Mondays. Kinda hard to get an appt just to get my dog nails clipped. That would take less than 10 mins at the end of the day. I'm with there pet insurance program that you can never speak to anyone its all email. Just didn't want to up and find a new vet when we have been going for years. I recommend more flexibility.
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August 2023 by Sheila Goss
I have been taking my pets here for years. They are a wonderful vets office. The staff all are very friendly and approachable. The pricing is reasonable. They really care about what they do. In April I had to put my dog to sleep because of kidney disease. They were there with me for the whole thing and cried right there with me.
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August 2023 by Madison Clarke
my dog luna got spayed here and they were amazing! super informative and answered any questions i needed to know. i love how great her incision looks and it wasn’t messy or anything. great people at the front desk too, they handle themselves amazingly. Would recommend this vet to everyone!
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August 2023 by Brenda Lankarge
I just lived the people here everyone is so nice and good with my dog, and will good at informing you of everything. I will not use another vet .
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July 2023 by Heather Stevens
We were referred to Dr Davis by our veterinarian who does house calls. She diagnosed our cat with an ear canal mass and not every office will have the necessary equipment to do a surgery like this.On Friday at 2pm we were told Dr Davis is semi retired and no longer seeing new patients. We agreed to see Dr Black instead. We were told a 5pm consult was available Monday. Took the appointment as this is a time sensitive issue. Called back today around 4pm to confirm before loading our cat in the carrier. NO appointment. NOT in the system at all. No real apology. No attempt to fix the error because now they are suddenly booking into August. Apparently moving forward the clinic is only open Tuesday through Friday.Ive worked in and around the veterinarian industry since 2006 and this is completely unacceptable. An appointment is the most basic step. Front desk always reflects on the entire facility. Red flags everywhere.
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July 2023 by Nick Cutbirth
I have used several different veterinarians in the area. The change was not from bad service. I just couldn’t get an appointment in the time that I needed it, so I found another office that could accommodate my needs. El Centro is a great office. Most of the staff are animal owners. I recently took my dog in to get shots to prepare to have her boarded. The tech came in to do the initial screening and determined that my dog didn’t need shots. I still had a well visit done just to make sure that my dog was doing well. They looked out for me and didn’t try to give my dog shots that she didn’t need. This office is now my primary veterinarian office. They also have an after hours number to call if your pet is not doing well after regular business hours.
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July 2023 by muomo lyric
I have been taking my dog here since he was a month old in 2009. He is now 13. At one point, this place was always packed. Hard to even get a parking space. I see why that’s no longer case. Don’t bother coming here as a walk-in despite their website saying they talk walk-ins.We’ve brought my dog Max as a walk-in before. I understand having to wait as appointments have priority but this is a medical facility. You can’t predict and plan an appointment before someone gets sick. My dog started acting a bit strange Sunday so I brought him to El Centro Monday morning. The lady at the front desk did not care about my dog or what was wrong with him. No compassion whatsoever. Didn’t even ask why we were there. Just told me I could come back at 1:45 as a walk-in and then still expect to wait 4-6 HOURS??? So basically sit there till they close and HOPE they can see us. That doesn’t even make sense. Not to mention there was 1 person waiting in the lobby, they weren’t even busy. She didn’t even try to recommend another place to go.Done with El Centro, their bank hours, and apathetic employees. Must be nice to have a 90 minute lunch everyday. This place is a joke.
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June 2023 by Desirae Smith
The people and staff here are amazing. I had to rush my fur baby smiley in and this was during there lunch because he was tragically hit by a car and they did everything possible to help him, unfortunately he passed away a few minutes later. But Thank you from.the bottom of my heart for everything ??
