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April 2022 by Morgan Brooks
I wish I could give this place 0 stars.
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March 2022 by Jonatan Velazquez
I love going to this place!, the employees and the managers are very nice people. They greet me everytime I come in this bank. Savannah is an outstanding employee, She is the one that helps me the most, she is very polite and awesome employee. Keep up the good work Savannah!
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November 2021 by Jason Sibley
If I could do 0 stars I would. I dealt with destiny. She’s got a horrible attitude and doesn’t know how to deal with the public. She refuses to let you speak to her boss. It’s a bit irritating.
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July 2021 by JAMES Tsatsaronis
I HAVE BEEN BANKING WITH 1ST NATIONAL OF KILLEEN OVER 20 YEARS NEVER HAD ANY PROBLEMS. I HAVE BEEN TREATED VERY WELL BY CUSTOMER SERVICE. GREAT BANK AND CUSTOMER SERVICE. THATS ALL.JAMES T SPACE A9
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August 2020 by Johnny Rosas
Employees are very rude all the way from the manager to a regular bank clerk they have no customers service skills with customers at all. With how bad they talk to their customers & treat them made me want to no longer use them as a bank and take my money & business else where not only my personal accounts, but also my Business accounts as well so if anyone does want to use this bank I suggested to use another location. I never had any problems with any of the other location, but this one here on Lowes Blvd inside of the Walmart. Please train your employees good customers service.
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July 2020 by chris pullease
opened a savings account, after noticing that I was not getting interest I called and they said you get no interest because you have a checking account. The card they gave me with my account number actually shows (SAV) indicating it is a savings account. Dont trust this so called bank.
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May 2020 by clash chase
Closed early
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January 2020 by Sara Noelle Ashford
Always a great experience... kind hard working employees especially Yami! They always help me with everything I need and even take their time with me which I greatly appreciate! Thanks y'all!
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January 2020 by DENISE BROOKS-ROBERTSON
This banks' outrageous fees is a RIP off. Will be changing banks soon.
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February 2019 by Bri Fields
Very poor customer service. Highly unprofessional
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November 2018 by Leah Novak
This bank is a scam who is in cahoots with Paypal to make sure you rack up the most amount of legal overddraft fees as possible. Forget Paypal, they are just scammy. They do not see you as a customer, but as a number, just waiting to be exploited. In a paperless society this is a bad idea. When their unsustainable business practice causes the fall of the US, and the guillotines come out, this will most likely be one of the first places to go.
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November 2018 by Valisha Skeen
Some what long lines but friendly people
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November 2017 by Clayton Skubis
This place would not give me 4 dollars in change so I can use the laundry before I deploy. I cleary explained that I am in a hotel with my family and deploy soon. All I wanted was some help.
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November 2017 by SCOOBY D
Anti American place. I noticed a solider in line looking to get change for a couple dollars before his deployment so he could use a washing machine for him and his family. The teller would not help this solider because he was not a member. So sad.....
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November 2017 by Mysherree Smith-Dixon
They let just let anyone take people's personal information. The reason i know,is back in 2011 someone went to the bank, got my personal information & took it to court, & showed it to her attorney & the judge