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March 2024 by พันล้าน ธนโครต
Good place
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February 2024 by Antonio Williams (Caveman-Tony)
These guys used to really do good business but now not so much
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February 2024 by Natasha Rogers
Got a retro Nintendo not the real system that plays Nintendo games. Didn't realize you have to pay for each Nintendo cartridge at 25-50 a pop. Went over to the mall and found a system with games already installed. Same day .. same hour took the retro game back for a refund. Noope. Store credit only and with the receipt. I'd make sure you're purchasing what you want.
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February 2024 by tony ayala
Thos place has some great deals on dvds for those who don't have cable due to the high cost of cable like myself , we will be going back for more movies.
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February 2024 by Melanie T.
They have alot of movies getting stolen each time I go. Movies aren't in the cases. And I just get a shoulder shrug of oh well guess it got taken. They don't pull back anything other than the 4K dvds. So big let down. So much product just walks right out the door. Pull them all back or tape them up like pawn shops do. Go to the Copperas Cove location never had a problem with them.
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February 2024 by Liz Arnaldi
Good price
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February 2024 by Lucas Baigorria
Bad custermer service. Walked into the shop and waited 10 minute until staff finally acknowledge that i was a customer.
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February 2024 by Caitlin Lanaghan
The guy who was supposed to be working was complaining to me about his coworkers and what was being said in the coworker group text chat. Very unprofessional!
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January 2024 by GD Gaming
One of the worst game exchange’s near my area. Haven’t been there in a long time so before when I use to come there, the people that they had was so nice and helpful. Now, there’s only 1 or 2 coworkers there. Had a bad experience. Was trading in a Xbox one series s and even though I had my games in the Xbox, the guy said he still needed to download a game. Almost waited for 2 hours for the game to download and finally the guy said that he couldn’t test it even though the Xbox works perfectly when I download games. This game exchange is not the same as before. Now it’s just a bunch of stupid co workers that they have who sell broken cables and sometimes consoles as well. The ones in temple and copperas cove are the best. Even go to GameStop at the Killeen mall as an ell. The employees at GameStop treated me better there and I only waited for 5 minutes . Never going to this game exchange ever again.
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January 2024 by Shantage Denise Glasper-Nieves
Worst..Store....Ever! Would not recommend to come to this store !!!
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December 2023 by L T
Incredibly rude workers. I stood at the counter ready to make my purchase while they put boxes away - multiple employees, about fifteen minutes without any acknowledgement although we made eye contact several times as they moved boxes around. Will not be back.
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November 2023 by Steve B.
My PS2 quit reading discs..I live in Troy just north of temple the temple store didn't have any ps2s so I called Killeen.. The person answered was either Coby or Cody he said yes they have what I was looking for and said they would hold it for me..I said ok my name is Steve he told me he was putting my name on it and putting it back...I drive over which is about 40 minutes told him I had talked to him about the PS2 he then looked up on the shelf and told me he hadn't had time to put it back and they had sold it then laughed at me when I got mad..... Horrible customer service... Do not shop here...it's worth the trip to drive to temple..Seth and his team are first rate
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November 2023 by Ashton Muzyka
Came in here to sell my system. Something I’ve done many times here before there’s two guys are new to me tho as I haven’t been here in a few years. I waited for 45 minutes to be told I have to wait for a game to download and he had to play a whole level of the game. The other worker the whole time is walking back and forth barely doing anything at all. This is the worst experience I’ve had in this store and probably won’t be coming back due to the customer service here.
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November 2023 by Flakko [Hector]
My experience at Game Exchange has been nothing short of fantastic. The store offers an impressive collection of games and gaming accessories, catering to a wide range of preferences. The staff is incredibly knowledgeable and friendly, providing excellent customer service that enhances the overall shopping experience. Whether you're a seasoned gamer or new to the world of gaming, Game Exchange is the perfect place to find what you need. I highly recommend this store to all gaming enthusiasts looking for a one-stop shop for all their gaming needs.
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November 2023 by Braxton Frausto
We came in a little before close, we wanted to grab some blu rays for the night. At 6:00 we were told "The store is closed" so we went to finalize our purchases only, to be told they couldn't ring us up.A warning would've been nice. We weren't told that we couldn't make purchases after 6:00. Let down.
