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February 2024 by Jaqlyn Kennon
Horrible customer service. The employees on Saturday Febuary the 3rd turned us away. Saying that they would rather put away games then let us check out. Told us to go to the next register. The other employee didn't even acknowledge us or check us out. He was walking around the store. So we left our items and walked out. The employees are very unprofessional and rude. They are gonna put game exchange out of business.
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January 2024 by Ella Ryan
I went in not quite sure what to get for my boyfriend, I am not a gamer and needed guidance buying him some new things such as a headset. Chad helped me and explained everything to me in a way that allowed me to make the best selection. He was outgoing and was extremely patient with me. I ended up deciding to get a controller too because Mr. Chad was an amazing salesman. Super great experience, Chad is a great employee!!!!! Such a polite guy that is educated and clearly is passionate about what he does! Give this man a promotion or raise!!!!!!????????
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January 2024 by Kenneth Williams (Ken)
Cluttered. Dark.I needed a gift card and it took the person assisting me a minute (a long couple of minutes) to find them.Are all Gamestop stores like this??
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January 2024 by GD Gaming
I like this GameStop better the other ones in the area. The other one that like other than this one is the one next to HEB in Trimmier. The two guys that work here are very nice and very patient people. Before, I didn’t like this GameStop cause there were three ladies and a guy that worked there that they always had an attitude and they kept on looking at me while I was the only one at the store by myself. But since they changed their employees, the two ladies and the guys are very nice and helpful
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November 2023 by Justin Villa
Your standard gamestop experience you've come to expect.
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November 2023 by Ricky Morales
Your normal gamestop with sales and deals happening daily.
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September 2023 by SHOCK CABLE
The staff is very friendly. There are sales always going on. Trade in any consoles or games classic or new
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September 2023 by Thy Kingdom Company
Chad made my daughter very happy on Obsidian Flames release day. She is only 3 and collects all Nintendo products, mostly Pokémon. Teaching her kindness and respect is a big must for me, especially in a community meant for connecting with others. Thank you. Sincerely -C.EL (Professor Sky)
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September 2023 by Chazia Miles
Knowledgeable and friendly staff. Great selection of games and pre-orders.
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September 2023 by Folashade Benkalio
My kids love the Super Mario large hats.
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July 2023 by DeShon Williams
Located in the Killeen Mall. Staff knowledgeable and great customer service. Also air conditioning works well in this store with the heat outside!
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July 2023 by Katharine
Just want to say thankyou so much to the gentleman named Chad!! i have never been so happy with customer service ever in my life before. He seemed genuine answering all of my questions regarding xboxs headsets, different brands, and their quality. He gave me honest feedback and i respect that. I hope he gets the praise he deserves!!
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June 2023 by Tarra Whited
The service here is always good. If I have any issues with my devices or anything theyre always willing to help! If I could give this place 10 stars I would. This is my go to GameStop!!
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March 2023 by Julie Hartsock
We walked by but did not go in
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February 2023 by Kana Skinner
Great store because of the employees! I have been in there a few times and they are always fun and seem happy with their job.
